During the Global Awards Banquet we will recognize the success of our global partners and highlight some of the special achievements by our top performers. Each of our theatres will honor a top partner within their geographic region. In addition, we will be awarding partners for their outstanding performance in the following areas:
Time Period for Measurement for ALL AWARDS:
January 1, 2004 - November 1, 2004
IP Communications
Baseline to be considered:
Compliant with all elements of certification and specialization program
Minimum Customer Satisfaction Rating
Significant percentage of overall Cisco business in IPC
Key Metric:
Theatre to submit partner best practice demonstrating how the nominated partner exemplifies innovative successes with IPC
Security
Baseline to be considered:
Compliant with all elements of certification and specialization program
Minimum Customer Satisfaction Rating
Significant percentage of overall Cisco business in Security
Key Metric:
Theatre to submit partner best practice demonstrating how the nominated partner exemplifies innovative successes with Security
Mobility
Baseline to be considered:
Compliant with all elements of certification and specialization program
Minimum Customer Satisfaction Rating
Significant percentage of overall Cisco business in Mobility
Key Metric:
Theatre to submit partner best practice demonstrating how the nominated partner exemplifies innovative successes with Mobility
Learning Partner of the Year
Criteria:
Revenue generation - Exceeds the assigned annual targets
Capabilities - Engagement in e-learning sales and development, derivative work creation, and 2-tier management (as applicable)
Cisco Learning Credits - Program adoption and engagement, promotion, customer support and redemption
Customer Satisfaction rating
Product mix - CLSP focus on depth and breadth of their offerings, such as Advanced Technologies
Remote Lab Development/Offerings - Depth and breadth of Remote Lab offerings to support course availability
Program engagement - Adherence to CLSP program parameters and guidelines
Marketing/Cisco engagement - Focus on the promotion of Cisco and its learning products, innovation and aggressiveness in marketing campaigns, programs, and promotions
Enterprise Partner of the Year
Criteria:
Awards the right partner behavior
$ Volume of Cisco business
% AT penetration
Box movers vs. system integrators vs. solution sellers
Deliver vertical industry solutions
Creating, offering, implementing and maintaining solutions
Lead value engagement (Streamlined teaming with ESO)
Minimum year over year growth (Avg was 18% FY04/FY03, Avg was 19.2% Q1 Y/Y)
Advanced Services Sales Volume
Minimum Customer Sat. of 4.xx
SMB Partner of the Year
Criteria:
Overall achievement.
YoY Growth performance.
Growth performance in Cisco services.
Percentage of own (marketing) budget spend on Cisco.
Implemented innovative solutions.
Overall revenue in Advanced Technologies.
Initiatives generating incremental business for Cisco.
Innovative provisioned or managed services offering on the market.
Provisioned or managed services.
Overall commitment/loyalty to Cisco, importance of relationship. On a scale from 1-5 (1 = low and 5 = high).
Customer satisfaction level.
Global Service Provider Partner of the Year
Criteria:
Managed Service Practice
Y/Y growth - 1HFY04 vs 1HFY05
% of Business that is Managed vs. Resale
Development of innovative new Managed Services (e.g. linking various Managed Services into one offer, adding in software integration for vertical markets etc)
AT Growth
Y/Y Growth - 1HFY04 vs 1HFY05
% of Business that is AT vs. Core
SI Practice
PPDIOO capabilities developed
Number of trained engineering staff
Innovation
Programs to address vertical markets and/or segments (Enterprise vs. commercial)