Approach to Quality

Cisco's approach to quality can be condensed down to one phrase: "ensuring our customer success". The information contained in this section will help you to gain a better understanding of Cisco's Business Management System, which allows us to accomplish that success. Cisco's Business Management System is made up of two parts; the Quality Management System and the Environmental Management System.

Quality Certifications

• ISO 27001
• ISO 9001
• TL 9000
• ISO 14001
• Other Accreditations — A2LA Accreditation (EMC,Telecom, Safety and NEBS) - San Jose Campus (PDF - 500 KB)
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