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Prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Get certified with a Cisco Certified Technician (CCT) concentration in collaboration, data center, or routing and switching.

Cisco Certified Technician

Prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Get certified with a Cisco Certified Technician (CCT) concentration in collaboration, data center, or routing and switching.

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Support customers and sharpen your resolution skills

Support customers and sharpen your resolution skills

Cisco Certified Technician certifications

As a Cisco Certified Technician (CCT), you work closely with the Cisco Technical Assistance Center (TAC) to quickly and efficiently resolve support incidents.

You can complete Cisco authorized training online and in multiple short sessions, enabling you to stay productive in the field. The CCT certification provides an opportunity for you to expand your area of expertise in multiple technology tracks.

How it works

No formal prerequisites

There are no formal prerequisites to earn these certifications, but you should have an understanding of the exam topics before taking any of the exams.

Example learner profiles

  • Individuals looking to move into the IT field
  • IT professionals looking to stand out in the job market
  • IT professionals looking to enrich their current roles with additional networking skills

CCT Collaboration

This exam focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments. Be ready to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces. You must understand the Cisco collaboration software and identify commonly found software. Finally, use the Cisco Command Line Interface (CLI) to connect and service products.

CCT Data Center

This exam focuses on the skills required for onsite support and maintenance of Cisco Unified Computing Systems and servers. Be ready to identify Cisco Unified Computing System components and servers, accessories, cabling, and interfaces. You must understand the Cisco UCS and NX-OS operating modes and identify commonly found software. You must also be able to use the Cisco Graphical User Interface to connect and service product components.

CCT Routing & Switching

This exam focuses on the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments. Be ready to identify Cisco router and switch models, accessories, cabling, and interfaces. You must understand the Cisco IOS Software operating modes and identify commonly found software. You must also be able to use the Cisco Command Line Interface (CLI) to connect and service products. Achieving CCT Routing and Switching certification is considered the best foundation for supporting other Cisco devices and systems.

Getting started

To earn each certification, you’ll need to pass a core exam.

Get ready to ace the core exam using a variety of resources — from guided learning, self-study materials, and a community of peers and experts.

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Kick-start your IT career with additional entry-level certifications

Additional entry-level certifications are perfect stepping stones to kick-start your career in IT. Cisco Certified Support Technician (CCST) certifications build your foundational tech knowledge and prep you for Cisco Certified Network Associate (CCNA) and CyberOps Associate certifications.

Learn about CCST certifications

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