Cisco Unified Presence Design and Implementation

The 642-181 PRSDI Cisco Unified Presence Design and implementation is the exam associated with the Cisco Unified Presence Specialist certification. This exam tests a candidate's knowledge of designing and implementing Cisco Unified Presence solutions. Candidates can prepare for this exam by taking the Cisco Unified Presence Design and Implementation (PRSDI) course.

The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Describe the components and options available in the Cisco Presence solution

• Identify required and optional components
• Identify required software level release dependencies
• Describe the differences between Cisco Presence solution components
• Describe the features and functionality of each Cisco Presence component
• Describe the communication flow
• Describe the security capabilities of the Cisco Presence solution
• Describe the redundancy capabilities of the Cisco presence solution
• Describe Cisco Presence concepts
• Describe the deployment models (scalability, reliability, multi-clustering, etc.)

Design a Cisco Presence solution to meet customer requirements

• Identify customer current application and infrastructure
• Identify required and optional components to meet customer requirements
• Size the solution for required and optional components
• Identify the appropriate software and hardware versions which will be needed to meet customer requirements
• Identify 3rd party integration solutions
• Describe how the design will integrate and what impact it will have on the current infrastructure

Implement and configure the Cisco Presence solution

• Describe the installation process
• Describe required configurations for a Cisco Presence Solution deployment
• Describe optional configurations for a Cisco Presence Solution deployment
• Identify required information for implementation

Describe operational functions required to support a Cisco Presence solution

• Identify management requirements
• Identify operational monitoring requirements
• Describe backup and restore procedures
• Describe the Moves, Adds, and Changes procedure
• Describe end-user client configuration and usage (CCM User Page, CUPC client configuration settings)

Troubleshoot a Cisco Presence solution implementation

• Describe the types of logs that are available from the Presence server
• Interpret a CUPC log file for troubleshooting
• Identify common troubleshooting issues related to Presence server with 3rd party applications
• Identify common troubleshooting issues related to Presence server and CUPC

Describe the features of the Cisco Load Balancing solutions

• Describe the differences between the ACE Service Module and the ACE Appliance
• Describe the health checking systems of Cisco Load Balancing solutions
• Describe virtual servers
• Describe real servers
• Describe class and policy maps
• Describe the high availability solutions for the Cisco Load Balancing solutions
• Describe the firewall capabilities in the Cisco Load Balancing solutions (protocol inspection and fixups)
• Describe SSL offload
• Describe the migration path from CSS and CSM to the ACE solution
• Describe session persistence
• Describe the implementation of Cisco Load Balancing Solutions (Routed, Bridged, One-Armed)
• Describe the virtualization capabilities of the ACE Service Module and Appliance
• Describe the compession capabilities of the Cisco Load Balancing solutions
• Describe the use of digital certificates in a Cisco Load Balancing solution

Describe ACE management and monitoring capabilities

• Identify the applications used to manage the ACE module
• Describe the process of managing the virtual contexts
• Describe the capabilities and limitations of ACE management
• Describe provisioning of virtualization on ACE
• Describe provisioning of services on ACE
• Describe delegated operations (activation/suspension) of virtual and real servers on ACE
• Describe the monitoring of ACE
• Describe the similiarities and differences between ANM and the ACE Appliance Device Manager

Describe the features of the Cisco Global Load Balancing solution

• Identify appropriate Cisco GLB solutions
• Describe the Cisco GLB DNS process
• Describe the GSS deployment models (clustering, HA, etc.)
• Describe the CNR option for GSS (Cisco Network Registrar)
• Describe the protocols used by the GSS (KAL-AP, etc.)
• Describe management and monitoring of the GSS solution
• Identify the best GLB method to use in a particular environment (of 10 available)

Describe the WAAS solution

• Describe the roles for WAEs
• Describe WAAS interception methodologies
• Describe WAAS acceleration methodologies (DRE, TFO, LZ, Application Adaptors)
• Describe the high level capabilities of Cisco WAAS management and reporting
• Describe IOS features that provide prioritization and control in a Cisco WAAS network
• Describe WAAS fan-out (many-to-one model)
• Describe wide area bandwidth allocation/provisioning from core to edge

Design a solution to meet customer requirements

• Size a DCAS solution to meet a particular set of customer requirements (WAAS sizing tool, ROI calculator)
• Design an ACE solution to meet customer requirements
• Design a WAAS solution to meet customer requirements
• Design an integrated ACE and WAAS solution to meet customer requirements
• Design a firewall load balancing solution
• Plan the use of digital certificates
• Design a highly available overall data center network solution based on Cisco Data Center 3.0
• Design a global load balancing solution to meet customer requirements

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