The 646-363 CXFA exam is intended primarily for Cisco Channel Partner Account Managers. The exam tests a candidate's knowledge of: 1)The features and benefits of wireless, security, and routing and switching products and solutions. 2) How Cisco's products and solutions are integrated into a customers network. 3) The competitive differentiators and positioning of the products and solutions. 4) The features, benefits and value of the Cisco Smart Business Communication Systems (SBCS) solution. 5) The Cisco Lifecycle Services approach: How to successfully sell, deploy, and support Cisco technologies.
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Describe and identify the capabilities of foundation level network technologies
- Describe the features and business benefits of the Cisco ISR line
- Describe the features and business benefits of the Cisco Catalyst Switch family
- Describe the features and business benefits of the Cisco Wireless solutions
- Describe the features and business benefits of network management systems
- Describe the features and business benefits of the Self Defending Network solution architecture
- Describe the business case for network integration
Describe and recommend the appropriate Cisco technical solutions
- Identify the appropriate applications for solution deployment
- Describe the features, advantages, and business benefits of securing the network in relation to customer requirements
- Describe the routing & switching, security, and wireless applications for various Cisco market segments
- Describe the Cisco resources available to assist in the sales cycle
- Describe purpose and use of Cisco learning credits
- Describe available Cisco support options
Describe and identify fundamental products that are part of the Smart Business Communication System solution
- Describe the UC520 in the SBCS solution
- Describe the CE520 in the SBCS solution
- Describe the features and functions of Cisco Communications Assistant
- Identify and describe third party applications that are supported by Smart Business Communication System
- Identify and describe wireless capabilities in Smart Business Communication System
Describe the selling strategy for the Smart Business Communication System solution
- Describe the competitive positioning of Smart Business Communication System
- Identify and describe toold and resources available for Account Managers
Describe the Cisco Lifecycle Services approach
- Describe the structure and organization of the Cisco Lifecycle Services approach
- Describe the service components included in the Prepare phase of the Cisco Lifecycle Services approach
- Describe the service components included in the Plan phase of the Cisco Lifecycle Services approach
- Describe the service components included in the Design phase of the Cisco Lifecycle Services approach
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