Network Learning subscription contracts may be purchased as part of Cisco Advanced Services. These contracts may consist of four different knowledge service deliverables: the Technical Knowledge Library, Remote Knowledge Transfer Sessions, Curriculum Planning and Formal Training Courses. These contracts can be structured in a way to completely satisfy a customer's overall training goals. For more information on each of the four key deliverables, please click on each associated tab.

• Knowledge Services Overview (PDF - 880KB)

For more information on KS Practice services and contracts, please send an email to: as-ks-practice@cisco.com.

Remote Knowledge Transfer Sessions educate your networking staff on a wide variety of Cisco technologies including core routing and switching and our Advanced Technologies. These are informal chalk talks that are up to four hours in length and are delivered by Cisco Subject Matter Experts via Cisco WebEx conferencing and collaboration application or Cisco TelePresence. The Knowledge Transfer Program Management office is here to help coordinate your Knowledge Transfer sessions. The Program Office will match your request for technology sessions to one of our leading experts.

• Remote Knowledge Transfer Sessions Overview (PDF - 386KB)

For more information on KS Practice services and contracts, please send an email to: as-ks-practice@cisco.com.

The Technical Knowledge Library contains a wealth of content centered on Cisco products and technologies. TKL content includes a catalog of Cisco Advanced Services Intellectual Property which is not available on Cisco.com. Other content includes white papers, case studies, Video on Demand, self-study resources and eLearning courseware with live remote equipment labs. The TKL service is available as part of a Network Optimization Service (NOS) subscription or Networking Learning subscription contract, and the content is updated on a continuous basis as new content is harvested from our various content sources. The service also provides the ability to make content requests for additional content, if available, on Cisco technology topics of your choice. The TKL service is delivered via a hardware extranet that is formed securely between Cisco and subscribing customers.

• Technical Knowledge Library Overview (PDF - 1.5MB)
• Technical Knowledge Library White Paper (PDF - 267KB)
• Customer Benefits (PDF - 640KB)
• Detailed Guided Tour (VOD)

For more information about the TKL Service or to express interest in purchasing this service, please send an email to: tkl-info@cisco.com.

Curriculum Planning is a consultative service. A curriculum planner works with a customer to identify staff learning needs by Cisco technology and customer job function. Deliverables include: job task analysis, needs assessment and a curriuculum report.

Formal Training is offered through NDM bootcamps. NDM bootcamps are extensive training sessions led by Cisco experts that include extensive hands-on lab exercises. You can find more information on the Advanced Services Education site.