Table of Contents

Expanded Table of Contents

Announcements
Curriculum
Tools for Academies
Tools for Students
Success Stories
Workforce Development
Gender Initiative
Market Research
Who Do I Contact
  with Questions or Concerns?

Newsletter Feedback

Links
Newsletter in pdf format
• Past issues of the newsletter
      • October 2005
      • August 2005
      • June 2005
Academy Connection
Academy Online Support
Academy Community
Career Connection
Announcements

Academy Conference 2006: Sneak Preview

Learn about new technical and educational program information at Academy Conference 2006, which is scheduled for June and July.

Here are some details to help you plan for the conference:

  • Conference registration fee – $250
  • Educational programs – two full days of workshops and presentations
  • Social events – welcome reception and customer appreciation evening event
  • Meals – breakfast and lunch included
  • Hotel accommodations – special room rates available for under $150 per night
  • Locations and dates – to be announced in early January

To learn more about the Academy Conference, visit the 2005 Academy Conference Webpage, where you can view and download pdfs of presentations delivered during last year’s conference.


Academy Students, Instructors Bring Relief after Katrina

Doug Weaver was a man on a mission. The professor and Academy Main Contact at West Virginia University at Parkersburg (WVUP) had just returned from a two-week tour with the National Guard in support of relief efforts near New Orleans and was about to embark on another journey, this time as a civilian.

The day before his tour ended, Doug learned that the military’s Task Force Belle Chase Joint Operations Center needed a new Emergency Operations Center set up immediately. Doug volunteered to lead a team of six from WVUP: three CCNA students, one CCNP student, and another instructor in addition to himself. The National Guard enthusiastically accepted Doug’s offer but cautioned that the crew would need to be onsite within a week. > More

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Curriculum

Locate Curriculum Errata through Academy Connection Help Tool

View the current list of known errors in Academy courses by logging in to Academy Connection, clicking Help in the upper-right corner, and clicking Curriculum Quality > Find Answers from the Program Support page. After typing the keyword errata in the Search Text field, click Search to see results. > More


CCNA 3 Skills-Based Routing Practice Exam and Final Practice Exam Now Available with CNS Pilot

Cisco Network Simulator (CNS) is a Cisco IOS simulation tool intended to give instructors an automated skills assessment option to complement the traditional, summative hands-on skills exams.

CNS is now available for use as a pilot with CCNA 2 and 3 student classes. The pilot release includes the following: > More


HP IT Essentials Instructional Support Materials

Various HP IT Essentials resources such as instructor guides, lab manuals, and other tools are available to instructors when teaching in the Cisco Networking Academy Program. Instructors can download the latest versions of these materials by visiting the course Tools page or Class Home page of an active class. Academy Connection users can navigate to the Tools page by clicking Tools in the Resources menu on the right. > More


Retirement of FVDC v1.2 and Java v1.2

We plan to retire both FVDC v1.2 and Java v1.2 the first week of January 2006.

This requires no action on the part of instructors or curriculum leads. Current classes in these courses can continue unchanged until the class end date. Although the courses will be retired, newer versions of both courses are available for creating new classes: PNIE v2.0 and Java v2.0. > More


Recent Academy Connection Headlines

Additional headlines are available. Simply login to Academy Connection.

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Tools for Academies

Robert Half Technology 2006 Salary Guide for North America

Learn about starting salaries for IT professionals as well as new trends and developments in the field. Topics include the following:

  • IT employment outlook
  • Hottest technology jobs and skills
  • The role of certification in hiring
  • IT salaries and regional hiring trends
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Tools for Students

CCNA Certification Prep Center Now Available

The CCNA Prep Center includes sample questions, simulations, e-learning modules, labs, tips from CCNA professionals, expert advice, success stories, and other resources to help students prepare for CCNA certification exams.

The CCNA Prep Center is designed to assist those preparing for the CCNA certification. Although this site contains useful content, it does not cover all the skills and knowledge needed to prepare for CCNA certification exams. Users will need additional information, training, and support to pass the exams.

A Cisco.com user ID and password are required to access the CCNA Prep Center. Candidates can obtain a Cisco.com user ID by registering at the CCNA Prep Center.


Encourage Students to Register for Alumni Benefits

As exam time nears, help students prepare for a career in IT by introducing them to the Alumni Community. When students register as Academy alumni, they gain access to resources such as career development and job placement tools.

If students are eligible to join the Alumni Community, a link will appear in the left menu on their Academy Connection Student Home page. Students become eligible after they complete a core course such as CCNA 1 and receive a passing grade in the online gradebook.

Students can click the Alumni Home link from their Student Home page to begin the registration process. After registration is complete, they will be eligible for the following benefits: > More

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Success Stories

Academy Students, Instructors Bring Relief after Katrina


New Utrecht High School Academy Students Crowned America's Fastest Geeks for Second Consecutive Year

New Utrecht High School Academy students Roman Ambartsumov and Stavroula Floutsis beat out three high schools and four colleges to be crowned America’s Fastest Geeks. Extreme Tech and PC Magazine sponsored the two-day showdown, held in New York City at the Digitallife conference October 14 and 15.

The event pitted two-person teams against each other to determine the top high school and college. Each team-member was tasked with building a computer, which involved connecting a floppy drive, RAM, NIC, hard drive, CD-ROM, IDE cable, and FDD cable into the case; ensuring everything had power; connecting the keyboard, mouse, and monitor; and booting the computer. The team that finished in the least amount of time moved on to the next round of competition. > More

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Workforce Development

It's Time to Promote IT Careers!

By Peter Joyce, Cisco Networking Academy Program Workforce Development Manager

As many of you know, this fall, we conducted a series of pilot recruitment events with Networking Academy graduates and Cisco partners. While these events were very successful, I was reminded of our continuous challenge – helping students understand the opportunities of this somewhat secretive industry!

The first round of recruitment events involved many small and medium-sized firms. As you can imagine, these businesses are very particular about hiring new staff. They need individuals who are strong in a number of technical areas. Since these positions involve interfacing with customers, candidates must also give strong first impressions and be able to articulate their technical knowledge in a succinct and clear manner. I am pleased to say that some candidates received great job offers. Many others received second interviews and are in the pipeline. > More


Four Ways to Keep Your Students Connected

Keep students connected to the IT industry by supporting the activities listed below. Start with a manageable activity you know you can accomplish and build on your success:

  • Guest speaker – Invite an industry representative to speak to your students about a day in the life of an engineer or IT professional, the latest technology trends, or a special area of the curriculum. To find a speaker, approach your Cisco Account Manager, use graduates from your program, or contact vendors through your school. > More
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Gender Initiative

Cisco and the NCWIT Launch Nationwide Initiative to Address Gender Gap in IT - New Program Offers Valuable Online Learning Tools

Cisco Systems announced it is joining forces with the National Center for Women & Information Technology (NCWIT) to increase awareness of education and career opportunities for girls and women in science, technology, math, and engineering. The initiative introduces a comprehensive digital library (www.ncwit.org/cisco) designed to give students, parents and educators the tools to learn more about careers in high-tech fields and the importance of girls' participation.

The U.S. Department of Labor predicts that more than two million professional technology-related jobs will be added to the U.S. workforce by 2012. But according to research from the Information Technology Association of America (ITAA), an industry trade group, the percentage of women in the American information technology (IT) workforce has declined by 18.5 percent in eight years, with women now representing barely one-quarter of IT workers. > More

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Market Research

Download the market research which is compiled for the Academy program by a public relations firm. Information is broken down by category: job market / technology trends, gender, Cisco news, theater-specific information.

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Who Do I Contact with Questions or Concerns?

FIRST TIER OF SUPPORT
Look Online
Search the intelligent knowledgebase to find immediate answers to questions regarding the Academy Program. Simply log in to Academy Connection and click Help at the very top of the page > Program Support in English > Find Answers.


SECOND TIER OF SUPPORT
If you are a Local Academy, contact your Regional Academy. For Regional Academies, the next resource is your CATC.


THIRD TIER OF SUPPORT
Help Desk
The Help Desk is available 24/7 and can answer all questions related to the Academy Program as well as the assessment server:

  • Online: Log in to Academy Connection and select Help > Program Support in English > Contact the Support Desk.
  • Phone: 888-327-1116
  • Email: webmaster@cisco.netacad.net
  • Live Chat (replaces AOL Instant Messenger): Log in to Academy Connection and select Help > Program Support in English > Live Chat in English.

Technical Assistance Center (TAC)
Also available 24/7, TAC provides support on technical issues and hardware and software-related problems:

SMARTnet

  • For information and renewals on existing SMARTnet accounts, contact Cisco at 800-213-1542.
  • Renewals and new SMARTnet agreements are also available from SIGMAnet at 866- 554-5535 or AcademyOrders@SIGMAnet.com.

Sales Support for Equipment
As of January 17, 2005, US Academy lab equipment orders will be processed and fulfilled by Cisco's Reseller Partner, SIGMAnet.

Newsletter Feedback
For comments and questions about the newsletter, please email US_newsletter_feedback@cisco.com.
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