-
Oct1-2
Duration:
2 day-
Location:
Dallas, TX 
Attendance Options:
In Person
Welcome
Hear from John Hernandez on why you need to be a part of the biggest contact center event of the year.
Welcome to the registration page for the fifth annual Cisco Americas Customer Collaboration Sales Summit on October 1-2 at the Sheraton Dallas Hotel in Texas. Known as the contact center event of the year, this event brings together more than 600 attendees from key technology partners, channel and delivery partners, and Cisco sales under one roof. This event promises to be time well spent. Attendees will leave the event more energized than ever with new knowledge, new business contacts and new sales strategies.
Still not sure you should attend? Click here to find out why you can't miss this event!
Last day to register has been extended! Register for the Summit by September 26.
Agenda
| Tuesday, September 30, 2014 | |||||||
6:30 p.m. - 9:30 p.m.
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Join Cisco and Bucher + Suter for food, drinks, games and good times at Top Golf on September 30 at 6:30pm. Whether you call yourself a golf aficionado or a golf newbie, or even if you have no interest in golf, Top Golf will be fun for everyone. From the comfort of the private upper level, you can watch your peers compete in a game of golf while catching up with old friends and making new ones. Good food and an open bar will be available throughout the night. Round-trip transportation from the Sheraton Dallas hotel will be provided (pick-up at 6:00 pm; drop off at 10:00 pm). Complimentary admission and transportation are available to the first 200 registrants on a first come, first serve basis. Maximum capacity for this event has been reached, but please contact Bonnie Ho to be added to the wait list. | ||||||
| Wednesday, October 1, 2014 | |||||||
| 8:00 a.m. - 5:15 p.m. | Registration and Information Desk Open | ||||||
| 8:00 a.m. - 9:00 a.m. | Breakfast and Exhibit Hall Open | ||||||
| GENERAL SESSION | |||||||
| 9:00 a.m. - 10:30 a.m. | Welcome and Opening Keynote | ||||||
| 10:30 a.m. - 11:00 a.m. | Morning Break and Exhibit Hall Open | ||||||
| 11:00 a.m. - 12:00 p.m. | New Market Messaging: The Age of Customer Experience | ||||||
| 12:00 p.m.- 1:00 p.m. | Lunch, Optional Birds of a Feather sessions and Exhibit Hall Open | ||||||
| 1:00 p.m. - 2:30 p.m. | Cisco Customer Collaboration Portfolio Update | ||||||
| 2:30 p.m. - 3:00 p.m. | Afternoon Break and Exhibit Hall Open | ||||||
| 3:00 p.m. - 4:00 p.m. | Transforming the Customer Experience One Demo At A Time | ||||||
| 4:00 p.m. - 5:00 p.m. | |||||||
| 5:00 p.m. - 5:15 p.m. | Day #1 close and Lucky Draw | ||||||
| 5:15 p.m. - 7:00 p.m. | Welcome Reception and Exhibit Hall Open | ||||||
| 7:00 p.m. -11:00 p.m. | Dinner (including announcement of Partner Awards) and Entertainment | ||||||
| Thursday, October 2, 2014 | |||||||
| GENERAL SESSION | |||||||
| 8:00 a.m. - 5:30 p.m. | Registration and Information Desk Open | ||||||
| 8:00 a.m. - 9:00 a.m. | Breakfast and Exhibit Hall Open | ||||||
| 9:00 a.m. - 9:45 a.m. | Special Keynote: Shep Hyken | ||||||
| 9:45 a.m. - 10:30 a.m. | Driving Growth and Success With the Omnichannel Customer | ||||||
| 10:30 a.m. - 11:00 a.m. | Morning Break and Cisco Exhibit Hall Open | ||||||
| BREAKOUT SESSIONS | BREAKOUT: ENTERPRISE TRACK | BREAKOUT: EXPRESS TRACK | |||||
| 11:00 a.m. - 12:00 p.m. | Connected Analytics for Contact Center | Competitive Selling Strategies for Cisco Unified Contact Center Express | |||||
| 12:00 p.m. - 1:00 p.m. | Lunch, Optional Birds of a Feather sessions and Exhibit Hall Open | ||||||
| BREAKOUT SESSIONS | BREAKOUT: ENTERPRISE TRACK | BREAKOUT: EXPRESS TRACK | |||||
| 1:00 p.m. - 2:00 p.m. | Discovering Sales Opportunities with Cisco MediaSense and SolutionsPlus Partners | Transforming the Customer Experience One Demo At A Time | |||||
| 2:00 p.m. - 3:00 p.m. | Crack the Code - Selling Cisco Contact Center as a Service | Cisco Unified Contact Center Express Deep Dive | |||||
| 3:00 p.m. - 3:30 p.m. | Afternoon Break and Cisco Exhibit Hall Open | ||||||
| BREAKOUT SESSIONS | BREAKOUT: ENTERPRISE TRACK | BREAKOUT: EXPRESS TRACK | |||||
| 3:30 p.m. - 4:30 p.m. | Successful Sales Strategies That Impacts the Bottom Line | Unified CCX Sales Best Practices Town Hall | |||||
| BREAKOUT SESSIONS | GENERAL SESSION | ||||||
| 4:30 p.m. - 5:15 p.m. | From Carbon to Silicon - The Contact Center Outcomes That Make a Difference | ||||||
| 5:15 p.m. - 5:30 p.m. | Event Close and Wrap Up | ||||||
Travel
Venue
The 2014 Cisco Americas Customer Collaboration Sales Summit will be held at the Sheraton Dallas hotel in Texas, a highly rated hotel located in the heart of the downtown Dallas Arts District.
Air travel
To get the best fares and schedule, reserve your air travel as soon as possible. The closest airports are Dallas Love Field Airport (DAL), which is 5 miles away, and Dallas/Fort Worth International Airport (DFW), which is 19 miles away. : To help you plan your travel accordingly, registration for the Americas Cisco Customer Collaboration Sales Summit will begin at 8:00 a.m. on Wednesday, October 1, and the event will conclude at 5:30 p.m. on Thursday, October 2.
Transportation
The Sheraton Dallas does not offer complimentary shuttle service, but their Concierge is pleased to assist with securing transportation to/from the airport:- Taxis
- Shuttle Service
- Private car service
Sheraton Dallas Hotel offers on-site, indoor valet and self-parking facilities for a fee for guests and visitors. Metered street parking is also available around the hotel.
Parking rates for a 24-hour period with unlimited in and out privileges are $21 for self-parking or $29 for valet. Hourly parking rates are available for day visitors.
Daily Valet Parking:
- 0-4 hours = $18.00
- 4-8 hours = $23.00
- 8+ hours = $29.00
- 0-2 hours = $10.00
- 2-4 hours = $15.00
- 4+ hours = $21.00
Weather
October is a popular time for tourists to visit Dallas/Fort Worth. This is a pleasant season with warm, sunny days and cool nights. Dallas averages a daily maximum temperature between 86 and 92 degrees Fahrenheit. The minimum temperature usually falls between 67 and 72 °F. Pack accordingly!Things to do in Dallas
Dallas is the second largest city in Texas, and is home to the Dallas Mavericks. A shopper's paradise, it has more shopping centers per capita than any other city in the US. If you have some down time before or after the Summit, there are plenty of things to do in Dallas!
Event Sponsors
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Hotel
Sheraton Dallas Hotel
400 N. Olive Street
Dallas, Texas
75201
The 2014 Cisco Americas Customer Collaboration Sales Summit will be held at the Sheraton Dallas Hotel in Texas, a highly rated hotel located in the heart of the downtown Dallas Arts District. Combining hospitality and luxury with that special Texas flair, the hotel sets the standard for business or pleasure.
The Sheraton Dallas Hotel is currently sold out of rooms. If you would like to be put on the hotel waitlist or check to see if there have been any cancellations, please contact Housing Manager, Troy Sterling. Below is a list of nearby hotels that are within walking distance to the Sheraton. You may contact these recommended hotels directly to make your reservations.
The Fairmont Dallas Hotel (located 0.5 miles from Sheraton)
1717 N Akard St, Dallas, TX 75201
(214) 720-2020
Hotel Indigo Dallas Downtown (located 0.3 miles from Sheraton)
1933 Main Street, Dallas, TX 75201
(214) 741-7700
The Adolphus Hotel (located 0.6 miles from Sheraton)
1321 Commerce Street, Dallas, TX 75202
(214) 742-8200
Registration
Please click the orange 'Register Now' button to register for the 2014 Cisco Americas Customer Collaboration Sales Summit.
