Protect Against Network and Application Layer Attacks

Ensure network availability and security of company resources with a Managed Firewall service, a fundamental part of the Cisco Integrated Threat Control framework.

Service Description

Program Benefits

Requirements

Resources

With a Cisco Powered Managed Firewall service customers can apply proven Cisco firewall technology solutions to better protect their business infrastructure.

Managed Firewall service:

Is managed from a security operations center (SOC).
Supports the key features available on the Cisco firewall solutions, such as network bandwidth optimization and anti-IP address spoofing.
Conforms to Cisco and industry best practices.
Provides comprehensive SLAs covering the overall performance of the service, and online access to real-time and historical service-performance reports.

Working with a Cisco managed services provider can help customers gain competitive advantage by adopting new technologies with a fixed cost and less risk.

A service with the Cisco Powered managed service designation meets or surpasses standards for a premium service experience as defined by the market, by Cisco, and by the industry. The designation has been validated through an objective, independent audit.

Benefit	Description
Eligible for Discount	Products eligible for program discount (upon certification or designation approval)
Eligible for Rebate	Products eligible for program rebate (upon designation approval)
Eligible for Global Procurement	Products eligible for global procurement (upon designation approval) where partners have registered, legal entities.
Eligible for Branding and Additional Marketing Benefits	Approved managed services eligible for branding and additional marketing benefits
Trade-In Credits	Approved managed services can be combined with trade-in credits

All MSCP managed services must include proactive monitoring from your NOC, service availability 24 hours a day, seven days a week, and SLAs with terms of one or more years.

Requirements
Pre-Requisites	Meet all Managed Service requirements in Offer Based Audit Document Minimum of two customer references Service-level agreement (SLA) and published Managed Services Description (MSD) Must have at least one CCSP on staff Provide service coverage (country availability)
Service Design	Demonstrate Firewall service capabilities, and explain the key benefits of the service and how it can be used to block traffic from the Internet into the customer network Demonstrate firewall service capabilities including: NAT and isolation LAN support (DMZ) Demonstrate support for stateful firewall inspection engine via TCP session emulator Denial of Service (DoS) attack detection and prevention User authentication and access limitation Application inspection and control Voice security features support Availability options including: dual firewall support with stateful failover and router configuration backup CPE Security including: autosecure, control plane policing, CPU or memory threshholding, role-based command line interface (CLI)
Service Level Management Requirements	SLAs and metrics as defined by requirements document Customer portal External and internal reporting

Requirements vary for individual managed services. For a complete list of requirements for this service, and the associated BoM, see Managed Services: Portfolio Requirements Document

Learn about Cisco Security products

Review the Bill of Materials for this service