Authorized Technology Provider

Offerings within the ATP program are generally considered to be in an incubator stage, bringing advanced technologies to market. The program provides the opportunity to define the core knowledge and skills required to deploy a technology, while the market opportunity is being developed.

The program is designed for partners who provide some or all of the following to customers:

• Planning
• Design
• Implementation
• Operation
• Optimization
• Product Resale
• Professional Services
• Post-sales Support

Program Benefits

The Cisco ATP designation enhances a partner's value and provides it the opportunity to enter new markets. Expertise in various technology areas also helps a partner differentiate themselves from competitors, and increase credibility with customers.

Partner Program Participation

Participation in the Authorized Technology Provider (ATP) program is by Cisco nomination only. ATP program specific requirements guide partners through rigorous training and knowledge validation to help them develop and demonstrate expertise. Cisco partners interested in participating in the ATP program, please contact your Channel Account Manager.

Below is a list of current ATP program offerings with description of partner capability:

• Cisco TelePresence
• Customer Voice Portal
• IOS XR Routing Platforms
• IP Interoperability and Collaboration System (IPICS)
• MDS Fabric Switching
• Network Hosted Storage Applications
• Outdoor Wireless Mesh
• Video Surveillance
• Rich Media Communications
• Unified Contact Center Enterprise (UCCE)

Below is a list of current ATP program partner capabilities:

Cisco TelePresence

The Cisco TelePresence ATP is focused on the bringing Cisco TelePresence products and solutions to the market. Participation in this program allows partners to provide unique, "in-person" experiences between people, places and events in their work and personal lives. The first application, Cisco TelePresence Meeting solution, creates a live, "face-to-face" meeting experience over the network - enabling users to interact and collaborate like never before. The Cisco TelePresence Meeting solution uses the reach and robust capabilities of the network to extend your reach and make you more effective – connect easily and instantly with employees, customers, and partners, without leaving your office. The Cisco TelePresence ATP program builds upon a foundation of Cisco' award winning Unified Communications specializations and recognizes partners for their knowledge and expertise in selling, designing, installing, and supporting a comprehensive face-to-face meeting solutions Cisco ATP partners can build a profitable business by leveraging Cisco's investment in products, tools, LifeCycle services, financing and incentives your organization needs to gain a larger share of the market. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

Customer Voice Portal

The Unified CVP ATP is focused on the self service marketplace. Participation in this program allows partners to provide customers with cost-effective, personalized voice self-service applications, and transparent transfer of information from voice self-service to agent-assisted service. This solution offers a high-performance solution for enterprise-level contact centers in a distributed or centralized fashion utilizing H.323 or SIP. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

IOS XR Routing Platforms

The IOS XR Routing Platforms ATP requires that a partner have demonstrated professional services practice implementing core and edge routing solutions in central office and data center environments - as well as holding the requisite industry/market credentials required in their local geography. As a result, this ATP is by invitation only, and requires a Cisco account team to sponsor candidate partners for this program. The goal of the ATP- IOS XR Routing Platforms program is to develop a global VAR/Systems Integrator channel focused on generating CRS-1 and GSR XR12000 revenues, and specifically leveraging highly experienced channel partners to implement world-class core and edge routing solutions with Cisco IOS-XR based solutions. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

IP Interoperability and Collaboration System (IPICS)

Cisco IPICS supports Cisco's vision for the Intelligent Information Network and is the industry's first unified systems framework to provide true communications interoperability across disparate networks with the critical scalability, security and resiliency requirements that Cisco customers demand. Based on proven IP standards, this new systems-based approach helps improve operational efficiency, streamlined organizational decision making and emergency safety and security management in enterprises as well as in transportation, retail, finance, public safety, and defense. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

MDS Fabric Switching

The MDS Fabric Switching ATP program recognizes partners for their knowledge and expertise in selling, planning, designing, installing/implementing, supporting and optimizing a storage networking solution. MDS Fabric Switching partners are able to design and implement consolidated SAN solutions using unique Cisco MDS features and functions like VSANs and security. Interested partners must be an approved reseller partner for a Cisco OSM or STI. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

Network Hosted Storage Applications

The Network Hosted Storage Applications (NHSA) ATP program recognizes partners for their knowledge and expertise in selling, planning, designing, installing/implementing, supporting and optimizing a storage networking solution. These partners have an established OSM relationship This is not an entry level program. Partners should be proficient in fibre channel SAN protocol and have expertise with storage subsystems. An IP background is not required; however, many NHSA ATP Partners will already be Cisco VAR partners. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

Outdoor Wireless Mesh

Outdoor Mesh is a new technology solution that addresses an emerging market, specifically municipal WiFi. Chosen ATP Outdoor Mesh Partners must have proven history of successful outdoor RF/Radio deployments. These deployments could be point-to-point, point-to-multipoint, or mesh. The brand of installed equipment is not as important as the knowledge and experience of providing outdoor RF installations. Also the partner must have the ability to provide outdoor wireless operation and support services. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

Rich Media Communications

End of Life for the Cisco Rich Media Authorized Technology Provider Program

The Rich Media Communications Authorized Technology Provider (ATP) program will retire as the new Cisco Unified MeetingPlace Authorized Reseller Program becomes a pilot specialization. As a result, there is a slightly different development path for existing Rich Media Communications partners who choose to sell and support MeetingPlace 7.0 and become Cisco Unified MeetingPlace Authorized Resellers.

• December 31, 2008: Rich Media Communications ATP program retires.
• Rich Media Communications ATP partners continue to be authorized to sell and support MeetingPlace 6.0 only.
• Authorization to sell MeetingPlace 7.0 requires compliance with Cisco Unified MeetingPlace Authorized Reseller Program requirements (MP 7.0).
• Rich Media Communications ATP partners need only delta content to support the Cisco Unified MeetingPlace 7.0 Authorized Reseller Program exam requirements.
• ‘Delta’ e-learning training will be available on the Partner Education Center (PEC) in January 2009.

Specific requirements and transition plans will be available to Advanced Unified Communications and Rich Media Communications ATP partners at this page in January 2009.

Video Surveillance

Initially focused on networked Video Surveillance solutions, Cisco's ATP - Video Surveillance program is intended to drive revenues for an initial base of experienced Physical Security resellers and systems integrators who have a physical security practice (video surveillance and access control as a minimum) together with a common vision of Physical Security converging with the IP network. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

Unified Contact Center Enterprise (UCCE)

The Unified Contact Center Enterprise (UCCE) ATP is focused on the high-end enterprise contact center marketplace. Participation in this program allows partners to provide intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and contact management solutions to enterprise agents over an IP-based network. These solutions allow any telephone user on a Cisco CallManager to become a Call Center/Contact Center Agent. UCCE Solutions can scale to an unlimited number of agents. To locate Cisco Specialized and ATP Partners go to the Cisco Partner Locator.

Further details about the Authorized Technology Provider (ATP) programs are available through your Cisco Channel Account Manager. Partners nominated for consideration by their Cisco sponsor must successfully meet the program requirements to qualify.