Accenture

Accenture and Cisco have expanded their strategic alliance to form an innovative virtual group to help large enterprises around the world increase business agility by embedding collaboration and data center virtualization capabilities into their key business processes. The two companies formed the Accenture & Cisco Business Group to help enable companies to take advantage of IT as a strategic asset to help them further increase business agility, reduce costs, drive revenue and deliver superior customer service.
 

Watch our executive video: Integrating innovations to create step-change solutions, immediate payback & long-term value. (WMV - 48 MB)
 

A Practical Roadmap for Balancing IT Cost Pressures and Top-Line Value
webcast delivered by CIO Magazine and sponsored by the Accenture & Cisco Business Group. Guest speakers: Rebecca Jacoby, Cisco CIO, Frank Modruson, Accenture CIO and Andre Hughes, Global Managing Director, the Accenture and Cisco Business Group
PDF Presentation for CIO webcast (PDF - 1.3 MB)
 

Cisco, Accenture Expand Strategic Alliance, Offer New Solutions
Both companies team to design, build and run new collaboration and infrastructure solutions that enhance business process efficiency.
NEW YORK and SAN JOSE, Calif. - February 24, 2009 - Accenture (NYSE: ACN) and Cisco announced today that they have expanded their strategic alliance to form an innovative virtual group to help large enterprises around the world increase business agility by embedding collaboration and data center virtualization capabilities into their key business processes."
 

Cisco, Accenture Strengthen Strategic Alliance
News@Cisco feature story
The two companies are expanding their relationship to focus on helping clients transform their businesses through collaboration.
February 24 , 2009 - Five years after Cisco and Accenture first formed an alliance, the two companies are enhancing their relationship to focus on helping clients increase business productivity through collaboration, company officials say.
 

The Accenture & Cisco Business Group’s first three comprehensive offerings are:
 

Accenture Cisco Customer Contact Transformation Solutions help companies to win and retain customers with a superior customer service experience that differentiates the organization. The solution unites expertise in customer relationship management, analytics, workflow performance and hiring software applications with intelligent customer-contact collaboration solutions that can help improve agent agility and optimize processes.

• Accenture Cisco Customer Contact Transformation Solutions brochure (PDF - 1.5 MB)
• Accenture Cisco Customer Contact Transformation Solutions
• Cisco Unified Customer Contact Solutions

Accenture Cisco Unified Communications and Collaboration Solutions include services that are tailored to companies’ unique environments to enable new ways of doing business and help create a sustainable competitive advantage. By combining an understanding of the client’s business processes, IT architecture and how users actually adopt technology, these solutions help clients collaborate to accelerate decision-making and improve operational performance.

• Accenture Cisco Unified Communications and Collaboration Solutions brochure (PDF - 2 MB)
• Accenture Cisco Unified Communications and Collaboration Solutions
• Cisco Unified Communications
• Accenture Cisco TelePresence Virtual Conferencing brochure (PDF - 1.37 MB)
• Cisco Telepresence

Accenture Cisco Infrastructure Transformation Solutions combine the capabilities of Accenture’s business-process experts and Cisco networking experts to help companies optimize their network and data center infrastructures to improve the performance of mission-critical applications and reduce risks. The solutions offer a foundation to build productivity enhancing applications, such as highly secure virtual conferencing and collaboration, as companies evolve to a more virtualized enterprise.

• Accenture Cisco Infrastructure Transformation Solutions
• The Network is the Platform