README
DMM-patch-CSCty22538.iso
(c) Cisco Systems, Inc., 2012
 
Last Revised: February 24, 2012
 
 
Communication can fail between Cisco Digital Media Manager (DMM) and its inventory of Cisco Digital Media Players (DMPs). However, applying the hotfix to your DMM server should prevent (or recover from) this failure in 10 minutes or less. In an affected deployment, error messages indicate that digital certificate expiration is the root cause.
 
NOTE:   Because the certificate expired, you can no longer use the “File Transfer to DMP” advanced task in DMM. Please use DMS-CD, instead. See CSCty23792 in Bug Toolkit on Cisco.com.

 
BEFORE YOU BEGIN! 
• If your DMM appliance is part of a high-availability cluster, STOP NOW. Open a case with Cisco TAC to have the hotfix installed for you. These instructions do not apply to you.

• Back up your DMM appliance.

 
 
PROCEDURE
1.     Log in to your Cisco.com account and then go to http://www.cisco.com/cisco/pub/software/portal/select.html?&i=!m&mdfid=280171249 .

2.     Click Download in the “DMM-patch-CSCty22538.iso” row.

3.     Download the critical hotfix.

 
* Its filename is DMM-patch-CSCty22538.iso
              * Its MD5 checksum is ae9e2fb72fbd5b0523488fcbb80de17e


4.     Burn the downloaded ISO to a CD-ROM at the slowest possible speed.

5.     Insert the hotfix CD into your DMM appliance, and then log in at the console as admin.

6.     In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE.

7.     Choose PATCH, and then press Enter.

8.     Read the warnings and choose whether to continue.

 
A message estimates that the patch will be applied to DMM within 10 minutes.
A message states that Tomcat is restarting.
A message confirms whether the hotfix installation succeeded or failed.
 
9.     Press Enter to eject the CD.

10.  Stop. You have completed this procedure.