Problem Description
To upgrade from an 8.5(x) or earlier release to an
8.6(x) release, this patch must be applied prior to initiating the
upgrade. Some 8.5(x) or earlier ES/SU
versions will already contain all the changes delivered by this patch and will not
require this patch. The refresh upgrade
cop delivers changes to the user experience on the CLI and GUI related to a
refresh upgrade and basic functionality needed to support refresh upgrades. A refresh upgrade is a new feature in 8.6(x)
and allows upgrades between incompatible OS versions.
Products Affected
The following UCM products might require this patch:
Cisco Unified Communications Manager
Cisco Unity Connection
Cisco Unified Communications Manager Business Edition 5000
Cisco Intercompany Media Engine
Please refer to the compatibility matrix to determine what versions support direct upgrades to 8.6(x):
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43011
Who is Affected
***This patch is MANDATORY if the
following conditions are met ***
1.) The system is being upgraded to an 8.6(x) version
AND
2.) The active version is 8.5(x) or earlier
AND
3.) The active version does NOT contain the code changes delivered by the CDETs as detailed in the following table.
|
Version |
Products |
CDETs |
|
6.1(5) |
CCM |
|
|
7.1(5) |
CCM |
|
|
8.0(2) |
GGSG |
|
|
8.0(3) |
CCM |
|
|
8.5(1) |
CCM, IME |
Versions that do support direct upgrades to 8.6(x) that are not listed in the table above do not have any planned ES or SU releases.
Installation Instructions
File Name: ciscocm.refresh_upgrade_v1.0.cop.sgn
MD5 Sum: 21c5beca10c051d986c717aea8882f33
*** The patch installation should be done off hours during a
maintenance window because there is a slight risk that installation during
normal business hours could temporarily impact system performance. The patch installation should occur when there
is no other CLI or GUI activity on the system since the patch will terminate
all CLI and GUI sessions and restart the Tomcat service. ***
*** Some ES and SU versions have all the changes delivered by
this patch. If that’s the case, the
patch install will fail with an indication that the current version already
contains the necessary changes to support a successful Refresh Upgrade to
8.6(x). ***
*** No reboot, restart of the system or restart of any
services is required after the patch has been installed. The GUI or CLI will indicate that a system reboot
is required. For this patch file only,
that message can be disregarded. ***
*** If upgrading from a 6.1(4) or 6.1(5) or 7.1(3) version to
an 8.6(x) UNRESTRICTED version, only this patch is required. It is NOT necessary to also install the
ciscocm.allow_upgrades_to_unrestricted.cop.sgn patch.***
*** Once this patch is installed, the email notification
feature presented on the GUI and CLI will only be fully functional if upgrading
to 8.6(x) release. It will not be fully
functional if installing another COP file or upgrading (L2) to an 8.5(x) or
earlier release. ***
Patch File Location
The patch file is located in the 8.6 Utilities area. Below are instructions for navigating to the
patch location.
Step 1 Go to http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml.
Step 2 From the Downloads window, click the
"+" next to IP Telephony
Step 3 From the options that display, click
the "+" next to Call Control
Step 4 From the options that display, click
the "+" next to Cisco Unified Communications Manager
(CallManager)
Step 5
From the options that display, click the "+" next to Cisco
Unified Communications Manager Version 8.6
Step 6
From the options that display, click Unified Communications
Manager/CallManager Utilities