Customer Experience

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Be a catalyst for success.

Play a valuable role in Cisco's Customer Experience as you turn ideas into powerful customer solutions.

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Who We Are

Our team is self-motivated, achievement-focused, and passionate about technology. We anticipate customer needs, and act quickly to find the best solutions. We thrive in providing value to Cisco and to our customers.

Our Values

Grow with us! Our world-class Customer Experience Academy Program helps apprentices, interns, co-ops and new graduates earn industry certifications and gain exposure to experts with this instructor-led and self-paced training.

“Cisco turned a daunting career transition into a fun and challenging learning environment where I had the support of mentors and teammates and was able to launch my career in technology.”

Erika Dietrick, Technical Consulting Engineer, Global CX Centers - NGFW Security
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We Are Cisco

We connect everything. We innovate everywhere. We take bold steps to shape the technologies of tomorrow, making an impact for years to come.

 

From everyday devices to entertainment, retail, and education – we give our best, and if you’re into tech, chances are we’re the software, security, and hardware behind it. Smart cities, connected cars, and handheld hospitals –that's us.

 

We take difference to heart and celebrate the diversity that fuels our innovation. Colorful hair? Don’t care. Tattoos? Show off your ink. Pop culture geek? Many of us are. 

 

We don’t just dream it, we do it! Be you, with us.

 

Discover the #WeAreCisco story and find out what we value most.

Visit We Are Cisco

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Don't just take our word for it, check out our reviews from Glassdoor!

90%
Recommend
to a Friend
93%
Approve of CEO
Cisco’s CEO, Chuck Robbins.
Chuck Robbins, CEO

5803 Ratings

"Perfect Place to start career"

Network Consulting Engineer in Poland

  • Recommends
  • Positive Outlook
  • Approves of CEO

I worked at Cisco Systems

"Great Intern Program"

CX Service Delivery Manager in the U.S.

  • Recommends
  • Positive Outlook
  • Approves of CEO

I have been working at Cisco Systems for less than a year

Read more reviews on glassdoor.com

Benefits and perks to love

Cisconians work hard - and we reward hard. We go beyond the usual benefits with surprising extras we think you'll love.

Frequently asked questions

What does this team work on?

• Improve security, segmentation and network reliability and performance.

• Architect a fully virtualized cloud-native architecture, ready for 5G.

• Scale remote users VPN connections in minimal days.

I've submitted a job application. What is the next step?

Thanks for applying! You should have received an email confirmation that your application has been received. We encourage you to explore our @WeAreCisco social media channels where we highlight employee photos and stories about working at Cisco.

Why should I sign up for job notifications?

Signing up for job notifications is a great way to receive customized job alerts that match your skills and areas of interest. Simply tell us a little bit about yourself, and you'll be added to our data base and begin to receive job notifications within 48 hours.

What skills do you need to have?

• It's important that you're a critical thinker who is curious and excels with stakeholder management. You're also resilient, calm under pressure, and have great communication skills.

• Bonus points for having skills in automation, scripting, Python, data science, networking, and machine learning.

What should I expect during the recruitment and interview process?

This process helps us get to know you, and for you to learn about our people, culture, and business. We'll evaluate your skills and experience against our current business needs. We'll ask you about your academic and work experience, and you can ask questions, too. Be prepared to tell about your achievements and the value you could bring to Cisco.

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