Case Study: Wollongong Hospital
Wollongong Hospital offers virtual visitation
ICUs attend to life-threatening conditions while welcoming and limiting visitors. Wollongong Hospital worked to customize a virtual visitation solution for patients and families. HowRU is a collaborative solution with Taleka, Citrus Solutions, and Cisco.
Contact Cisco
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Call Sales:
- 1-800-553-6387
- US/CAN | 5am-5pm PT
Summary
Challenges
- Provide a way for family to connect with ICU patients
- Limit need for ICU staff to manage virtual visitation
- Offer ease of use for critically ill patients
- Protect patient privacy, hospital security
Solutions
Results
- Deliver secure, constantly available communications
- Initiate with two clicks; easy to use for busy staff
- Offer hands-free access for seriously ill patients
What they're saying
“HowRU is customized for busy hospitals. Family and patients can connect very easily and flexibly. The patient care experience is improved through the connection and support of family.”
Dr. Kathleen Thomas, Intensive Care Advanced Trainee, Wollongong Hospital
Who is Wollongong Hospital?
Industry: Healthcare
Location: Wollongong, NSW, Australia
Size: 500+ beds
Website: islhd.health.nsw.gov.au/hospitals/wollongong-hospital
