The Cisco TelePresence Synch Model is now obsolete (past End-of-Life and End-of-Support status).
End-of-Sale Date: 2013-07-28
End-of-Support Date: 2018-07-29
Cisco's End-of-Life Policy
You can view a listing of available Collaboration Endpoints offerings that best meet your specific needs
If you want support information for the Cisco TelePresence Synch Model documentation, it may be available through Cisco.com Search or in the Cisco Community