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Cisco IP Phone 8865 Key Expansion Module
Call coverage is critical for administrative assistants and others who must monitor and manage the status of calls. It requires the ability to instantly determine the status of numerous lines beyond those of the Cisco IP Phone 8865 model.
Note: The Cisco IP Phone 8865 model includes the standard 8865 model and the 8865NR model, which is the non-radio 8865 model. The NR models are designed for military and other customers who need a Key Expansion Module (KEM) but cannot place phones with Bluetooth or other radios on their premises. All attributes of the 8865 and 8865NR are identical except that the 8865NR has no Bluetooth radio and WiFi radio on its boards.
The Cisco IP Phone 8865 Key Expansion Module extends the capabilities of Cisco IP Phone 8865 and 8865NR, models with additional buttons and a color LCD display. This key expansion module adds 14 physical keys with access to 14 additional keys, using the page keys, for a total of 28 additional keys. You can connect up to three 8865 Key Expansion Modules to the IP Phone 8865 and 8865NR,
The 8865 Key Expansion Module comes with a foot stand and all necessary hardware to connect it directly to the base device in the traditional side-by-side fashion.
The large LCD displays of the Cisco IP Phone 8865 Key Expansion Module allows for quick and easy identification of associated buttons. Using the settings menu of the IP Phone 8865 and 8865NR models, you can adjust the brightness of the individual KEM LCD according to your preference.
The primary function of the 8865 Key Expansion Module is to provide additional keys for directory numbers, speed dial, or programmable feature keys to the IP Phone 8865 and 8865NR models. These keys are illuminated, and when configured as directory numbers or shared-line keys they allow for easy identification of line status. The 8865 Key Expansion Module is an ideal call-coverage tool. It provides features that are similar, but not intended to be directly comparable to those of traditional Direct Station Selection/Busy Lamp Field (DSS/BLF) modules; therefore, it is neither an operator nor an attendant console.
The two illuminated page buttons below the Cisco IP Phone 8865 Key Expansion Module display allow you to shift between the first and second page of 14 buttons, providing access to all 28 keys.
Table 1 describes the features and benefits in more detail.
Table 1. Features and benefits
Feature |
Benefits |
Illuminated Buttons |
|
Off (dark) |
Line available |
Green, steady |
Line in use |
Red, steady |
Line in use by shared line |
Amber, flashing |
Line ringing |
Illuminated Page Buttons |
|
Off (dark) |
Page not in focus |
Green, steady |
Page in focus |
Amber, flashing |
Page not in focus, with one or more alerting or on-hold calls present on page |
Hardware and Power-Saving Features |
|
Graphical display |
The 3.5-inch graphical (TFT) color displays display provides 16-bit color depth and 320 x 480 effective pixel resolution, with backlight. The display also supports localization requiring double-byte Unicode encoding for fonts. |
Articulation |
You can articulate the display to match the same angle as the Cisco IP Phone 8865 and 8865NR that it is connected to. |
Directory-number and feature buttons |
The module has 14 physical buttons (28 using page keys). |
Page buttons |
Use the two page buttons to access each page of 14 buttons and provide phone status. |
Sleep or inactivity mode |
When Cisco IP Phone 8865 and 8865NR models are in power-saving sleep or inactivity mode, the Cisco IP Phone 8800 KEM is also in sleep or inactivity mode. Pressing any button on the key expansion module causes the display to awaken. The system administrator configures the inactivity period. |
Table 2 describes the hardware product specifications of the Cisco IP Phone 8865 Key Expansion Module.
Table 2. Product specifications
Feature |
Specifications |
Physical dimensions |
9.015 x 4.45 x 3.5 in. (L X W X D) |
Weight |
1lb (458g) |
Power |
48 VDC, 117 mA maximum |
Operating temperature |
32 to 104°F (0 to 40°C) |
Relative humidity |
10 to 95% |
Storage temperature |
12 to 140°F (-10 to 60°C) |
Approvals and compliance |
https://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/regulatory_compliance/english/install/guide/iphrcsi3.html |
Table 3 lists the system requirements for the 8865 KEM.
Table 3. System requirements
Phone Firmware/Call Control Server |
Release |
Cisco IP Phone 8800 firmware |
12.0.1.11 and later |
Call-control compatibility |
Cisco Unified Communications Manager Version 10.5(2) and later; and Cisco Unified Survivable Remote Site Telephony (SRST) 11.0 (with Cisco IOS® Software Release 15.3(3)M) and later |
The Cisco IP Phone 8865 Key Expansion Module doesn’t have its own local power supply; it gets power from the attached phones. For more power-supply details, please refer to Table 4.
Table 4. Power-Supply Compatibility Table
Configuration |
802.3af Power over Ethernet (PoE) |
802.3at PoE |
Cisco IP Phone Power Cube 4 |
8851 + KEM x 1 |
Yes |
Yes |
Yes |
8851 + KEM x 2 |
No |
No |
Yes |
8861 + KEM x 1 |
No |
Yes |
Yes |
8861 + KEM x 2 |
No |
Yes* |
Yes |
8861 + KEM x 3 |
No |
Yes* |
Yes |
8865 + KEM x 1 |
No |
Yes |
Yes |
8865 + KEM x 2 |
No |
Yes** |
Yes |
8865 + KEM x 3 |
No |
Yes** |
Yes |
To place an order, visit the Cisco Ordering Home Page and refer to Tables 5 and 6.
Table 5. Ordering information
Product Name |
Part Number |
Cisco IP Phone 8800 Key Expansion Module |
CP-8800-V-KEM= |
Cisco Unified IP Phone Power Cube 4 |
CP-PWR-CUBE-4= |
Cisco Unified IP Phone Power Country Cord |
CP-PWR-CORD-xx= |
Cisco IP Phone 8800 Wall Mount Kit for Single KEM* |
No offering at this time. Only the Cisco IP 8851/61 KEM has a WMK to offer. |
Table 6. Ordering information - AC Country Power Cords
Country Cord |
Part Number |
Asia Pacific |
CP-PWR-CORD-AP= |
Argentina |
CP-PWR-CORD-AR= |
Australia |
CP-PWR-CORD-AU= |
European Community |
CP-PWR-CORD-CE= |
China |
CP-PWR-CORD-CN= |
Japan |
CP-PWR-CORD-JP= |
North America |
CP-PWR-CORD-NA= |
Switzerland |
CP-PWR-CORD-SW= |
United Kingdom |
CP-PWR-CORD-UK= |
Cisco Unified IP Phones are covered by a Cisco standard 1-year replacement warranty.
Cisco environmental sustainability
Information about Cisco’s environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the “Environment Sustainability” section of Cisco’s Corporate Social Responsibility (CSR) Report.
Reference links to information about key environmental sustainability topics (mentioned in the “Environment Sustainability” section of the CSR Report) are provided in the following table:
Sustainability topic |
Reference |
Information on product material content laws and regulations |
|
Information on electronic waste laws and regulations, including products, batteries, and packaging |
Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. This information is subject to change without notice.
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For more information about the Cisco IP Phone 8865 Key Expansion Module, please visit https://www.cisco.com/go/ipphones/8800, or contact your local Cisco account representative.