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EOL15218 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Room Kit Plus. The last day to order the affected product(s) is April 21, 2025. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Room Kit Plus
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
October 21, 2024 |
| End-of-Sale Date: HW |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
April 21, 2025 |
| Last Ship Date: HW |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
July 20, 2025 |
| End of SW Maintenance Releases Date: HW |
The last date for software full support. After this date, Cisco will no longer guarantee new features or non-critical bug fixes for this product. Customers may be required to install newer software versions to continue to get support. |
April 21, 2027 |
| End of SW/Vulnerability/Security Maintenance Releases Date: HW |
Last date for limited software support; only critical bug fixes, security and vulnerability improvements are delivered, if possible. The last date that Cisco Engineering may release a maintenance release or scheduled software remedy for a security vulnerability or critical issue. Customers may be required to install newer software versions to continue to get support. |
April 30, 2030 |
| End of Routine Failure Analysis Date: HW |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
April 21, 2026 |
| End of New Service Attachment Date: HW |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
April 21, 2026 |
| End of Service Contract Renewal Date: HW |
The last date to extend or renew a service contract for the product. |
July 17, 2029 |
| Last Date of Support: HW |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. Cisco can no longer guarantee that the device will continue to function and connect to the Cisco Webex cloud which include impacts to calling features, services, applications, and management. When the device loses its cloud connection, it will happen without notice. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
April 30, 2030 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| CS-KITPLUS-WMK |
Wall Mount Kit for Codec Plus |
There is currently no replacement product available for this product. |
- |
- |
| CS-KITPLUS-WMK= |
Wall Mount Kit for Codec Plus |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-AUS |
Power Cord, 250VAC 2.5A, C7 coupler, BS 1363 plug, AUS |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-AUS= |
Power Cord, 250VAC 2.5A, C7 coupler, BS 1363 plug, AUS |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-EU |
Power Cord, 250VAC 2.5A, C7 coupler, EN 50075 plug, EU |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-EU= |
Power Cord, 250VAC 2.5A, C7 coupler, EN 50075 plug, EU |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-UK |
Power Cord, 250VAC 2.5A, C7 coupler, AS 3112 plug, UK |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-UK= |
Power Cord, 250VAC 2.5A, C7 coupler, AS 3112 plug, UK |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-US |
Power Cord, 125VAC 3A, C7 coupler, NEMA 1-15P plug, US |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-2WR-US= |
Power Cord, 125VAC 3A, C7 coupler, NEMA 1-15P plug, US |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-AC2CHI |
AC Power cord China |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-AC2CHI= |
AC Power cord China |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-AC2J |
AC Power cord Japan |
There is currently no replacement product available for this product. |
- |
- |
| CAB-PWR-AC2J= |
AC Power cord Japan |
There is currently no replacement product available for this product. |
- |
- |
| CS-CODEC-PL-MM-K9 |
Cisco Codec Plus - NC |
There is currently no replacement product available for this product. |
- |
- |
| CS-CODEC-PLUS |
Cisco Codec Plus |
CS-CODEC-EQ-K9 |
Cisco Codec EQ - Stand Alone |
- |
| CS-CODEC-PLUS+ |
Cisco Codec Plus |
There is currently no replacement product available for this product. |
- |
- |
| CS-CODEC-PLUS-NC+ |
Cisco Codec Plus - NC |
There is currently no replacement product available for this product. |
- |
- |
| CS-CODEC-PLUS= |
Cisco Room Codec Plus - SPARE |
CS-CODEC-EQ= |
Cisco Codec EQ unit - SPARE |
- |
| CS-KITPLPTZ4K-K9 |
Room Kit Plus PTZ 4K- Codec Plus, PTZ 4K Camera and Navigtor |
CS-KIT-EQ-4K-K9 |
Cisco Room Kit EQ, PTZ4K Cam |
- |
| CS-KITPLPTZ4K-MMK9 |
Room Kit Plus PTZ 4K-Codec Plus MM, PTZ 4K cam and Navigtor |
CS-KIT-EQ-4K-K9-- |
Cisco Room Kit EQ, PTZ4K Cam, customized model |
- |
| CS-KITPLUS-BUN-K9 |
Room Kit Plus with Touch10, accessories and Software options |
There is currently no replacement product available for this product. |
- |
- |
| CS-KITPLUS-K7 |
Codec Plus with Quad Cam and Room Navigator for non-crypto |
There is currently no replacement product available for this product. |
- |
- |
| CS-KITPLUS-K9 |
Room Kit Plus w/Codec Plus, Quad Camera and Room Navigator |
CS-KIT-EQ-K9 |
Cisco Room Kit EQ, Quad Cam, First Light |
- |
| CS-KITPLUS-MM-K9 |
Cisco Room Kit Plus - NC |
CS-KIT-EQ-K9-- |
Cisco Room Kit EQ, Quad Cam First Light, customized model |
- |
| CTS-NAL-TTC7-25 |
CS Room Kit Plus NAL label for China |
There is currently no replacement product available for this product. |
- |
- |
| DD-KITPLUS-K9 |
Room Kit Plus dummy |
There is currently no replacement product available for this product. |
- |
- |
| CS-CODEC-PLUS-K9 |
Cisco Webex Codec Plus - Stand Alone Codec Plus |
CS-CODEC-EQ-K9 |
Cisco Codec EQ - Stand Alone |
- |
| CS-CODEC-PLUS-K9++ |
TAA Cisco Webex Codec Plus |
CS-CODEC-EQ-K9++ |
Cisco Codec EQ for TAA - Stand Alone |
- |
| CS-KITPLPTZ4K-K9++ |
Room Kit PTZ 4K -Codec Plus, PTZ 4K cam and Touch 10 for TAA |
CS-KIT-EQ-K9++ |
Cisco Room Kit EQ, TAA, Quad Cam, First Light |
- |
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Room Kit Plus through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information on Cisco collaboration devices end of life policy, go to: https://help.webex.com/en-US/article/nmivfhq/End-of-Support-Information-for-Webex-Rooms-Devices.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.