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EOL13813
Cisco announces the end-of-sale and end-of life dates for the Cisco A-WORK Offer. The last day to order the affected product(s) is October 14, 2021. The last day to renew or add to an existing subscription is October 14, 2021 . Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Customers should migrate to Webex Work. The Cisco Webex Work Ordering Guide can be found at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-743694.html
Table 1. End-of-Life Milestones and Dates for the Cisco A-WORK Offer
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
April 15, 2021 |
| End-of-Sale Date * |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
October 14, 2021 |
| End of Change/Renewal Date * : |
The last date to Renew or Add to an existing subscription. |
October 14, 2021 |
| Last Date of Support ** : |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
October 31, 2022 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
Additional Information |
| A-WORK |
Webex Work |
Customers should migrate to Webex Work. The Cisco Webex Work Ordering Guide can be found at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-743694.html |
| A-WRK-AUSCB-ENT |
Webex Audio Bridge Country Callback Australia Entitlement |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BCCB-ENT |
Webex Audio Bridge Country Call Back Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-BCCB-ENT |
| A-WRK-BCCB-TF-ENT |
Webex Audio Bridge Country Call Back + Toll Free Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-BCCB-TF-ENT |
| A-WRK-BUN-AUS-C |
Webex Meetings+Webex Calling+BCCB Australia Committed |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-AUS-O |
Webex Meetings+Webex Calling+BCCB Aus Committed Overage |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-AUS-U |
Webex Meetings+Webex Calling+BCCB Australia Uncommitted |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers encouraged to order Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-B-C |
Webex Meetings+Webex Calling+BCCB Committed Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-B-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-B-O |
Webex Meetings+Webex Calling+BCCB Committed Overage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-B-U |
Webex Meetings+Webex Calling+BCCB Uncommitted Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-U, A-WORK-CALL-U and A-WORK-MSG-U |
| A-WRK-BUN-C |
Webex Meetings and Webex Calling Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-CCA-C |
Webex Meetings +Webex Calling + CCA-SP Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-CCA-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-CCA-O |
Webex Meetings +Webex Calling + CCA-SP Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-CCA-U |
Webex Meetings +Webex Calling + CCA-SP Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-U, A-WORK-CALL-U and A-WORK-MSG-U |
| A-WRK-BUN-G-C |
Webex Meetings +Webex Calling + GCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-G-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-G-O |
Webex Meetings +Webex Calling + GCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-G-U |
Webex Meetings +Webex Calling + GCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-U, A-WORK-CALL-U and A-WORK-MSG-U |
| A-WRK-BUN-O |
Webex Meetings and Webex Calling Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-O , A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-SP-AUS-C |
Webex Meetings+Webex Calling for SP+BCCB Australia Committed |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-SP-AUS-O |
Webex Meetings+Webex Calling SP+BCCB Aus Committed Overage |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-SP-AUS-U |
Webex Meetings+Webex Calling SP+BCCB Aus Uncommitted Usage |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-SP-B-C |
Webex Meetings+Webex Calling SP+BCCB Committed Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-B-O |
Webex Meetings+Webex Calling SP+BCCB Committed Overage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-O, A-WORK-SPCALL-O , A-WORK-MSG-O |
| A-WRK-BUN-SP-B-U |
Webex Meetings+Webex Calling SP+BCCB Uncommitted Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-C |
Webex Meetings and Webex Calling SP Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-CCA-C |
Webex Meetings +Webex Calling SP + CCA-SP Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-CCA-O |
Webex Meetings +Webex Calling SP + CCA-SP Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-O, A-WORK-SPCALL-O , A-WORK-MSG-O |
| A-WRK-BUN-SP-CCA-U |
Webex Meetings +Webex Calling SP + CCA-SP Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-G-C |
Webex Meetings +Webex Calling SP + GCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-G-O |
Webex Meetings +Webex Calling SP + GCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-G-U |
Webex Meetings +Webex Calling SP + GCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-U,A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-O |
Webex Meetings and Webex Calling SP Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-T-C |
Webex Meetings +Webex Calling SP + Toll Dial in Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-T-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-T-O |
Webex Meetings +Webex Calling SP + Toll Dial in Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-T-U |
Webex Mtgs+Webex Calling SP+Toll Dial in Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-TF-C |
Webex Meetings +Webex Calling SP + TF/BCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-TF-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-TF-O |
Webex Meetings +Webex Calling SP + TF/BCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-TF-U |
Webex Meetings +Webex Calling SP + TF/BCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-U |
Webex Meetings and Webex Calling SP Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-U and A-WORK-SPCALL-U |
| A-WRK-BUN-T-C |
Webex Meetings +Webex Calling + Toll Dial in Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-T-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-T-O |
Webex Meetings +Webex Calling + Toll Dial in Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-T-U |
Webex Meetings+Webex Calling+Toll Dial in Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-U, A-WORK-CALL-U, and A-WORK-MSG-U |
| A-WRK-BUN-TF-C |
Webex Meetings +Webex Calling + TF/BCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-TF-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-TF-O |
Webex Meetings +Webex Calling + TF/BCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-TF-U |
Webex Meetings +Webex Calling + TF/BCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-U, A-WORK-CALL-U, and A-WORK-MSG-U |
| A-WRK-BUN-U |
Webex Meetings and Webex Calling Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-U and A-WORK-CALL-U |
| A-WRK-C-CALL |
Commited Webex/Webex SP Calling (2) |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-C |
| A-WRK-CALL-C |
Webex/Webex SP Calling Committed (2) |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-C |
| A-WRK-CALL-O |
Webex/Webex SP Calling Overage (2) |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-O |
| A-WRK-CCASP-ENT |
Webex CCA-SP Audio Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-CCASP-ENT |
| A-WRK-COM-C |
Webex Calling Common Area licenses Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-COM-C |
| A-WRK-COM-O |
Webex Calling Common Area licenses Overage |
No replacement, Overage usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-COM-SP-C |
Webex Calling SP Common Area licenses Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-COM-C |
| A-WRK-COM-SP-O |
Webex Calling SP Common Area licenses Overage |
No replacement, Overage usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-COM-SP-U |
Webex Calling SP Common Area licenses Uncommitted |
No replacement, Uncommitted usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-COM-U |
Webex Calling Common Area licenses Uncommitted |
No replacement, Uncommitted usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-DEV-C |
Webex Device Registration Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-DEV-C |
| A-WRK-DEV-O |
Webex Device Registration Overage |
No replacement, Overage usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-DEV-U |
Webex Device Registration Uncommitted Usage |
No replacement, Uncommitted usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-DEVREG-ENT |
Webex Device Registration Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-DEVREG-ENT |
| A-WRK-EC-C |
Webex EC 1000 Meetings Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-C |
| A-WRK-EC-ENT |
Webex Event Center Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-ENT |
| A-WRK-EC-O |
Webex EC 1000 Meetings Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-O |
| A-WRK-EC-U |
Webex EC 1000 Meetings Uncommitted |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-U |
| A-WRK-GCCB-ENT |
Webex Audio Global Country Call Back Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-GCCB-ENT |
| A-WRK-MEET-ENT |
Webex Meetings Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-ENT |
| A-WRK-MSG-C |
Webex Messaging Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-C |
| A-WRK-MSG-ENT |
Teams Messaging entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-ENT |
| A-WRK-MSG-O |
Webex Messaging Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-O |
| A-WRK-MSG-U |
Webex Messaging Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-U |
| A-WRK-PRO-PK-ENT |
Webex Pro Pack Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-PRO-PK-ENT |
| A-WRK-STORAGE-ENT |
Webex File Storage Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-FILESTG-ENT |
| A-WRK-TOLL-ENT |
Webex Audio Toll Dial in Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-TOLL-ENT |
| A-WRK-VOIP |
Webex VOIP Entitlement |
Equivalent replacement option under A-WORK-3 is A-AUD-VOIP |
| A-WRK-WBXCALL-ENT |
Webex Calling Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-ENT |
| A-WRK-WBXCOM-ENT |
Webex Calling Common Area Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-COM-ENT |
| A-WRK-WBXSCALL-ENT |
Webex Calling for SP Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-SPCALL-ENT |
| A-WRK-WBXSPCOM-ENT |
Webex Calling for SP Common Area Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-SP-COM-ENT |
| A-WRK-WX-STG-ENT |
Webex NBR Storage |
Equivalent replacement option under A-WORK-3 is A-WORK-WX-STG-ENT |
Customers should migrate to Webex Work. The Cisco Webex Work Ordering Guide can be found at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-743694.html
Service prices for Cisco products are subject to change after the product End of Sale date.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.