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EOL14464
Cisco announces the end-of-sale and end-of-life dates for the Cisco Webex Assistant for Webex Meetings - Select SKUs. The last day to order the affected product(s) is June 15, 2023. The last day to renew or add to an existing subscription is June 14, 2025. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Cisco Webex Assistant for Webex Meetings is now a feature of Webex Meetings. Select SKUs are no longer required to access the feature. Cisco is committed to supporting our partners and customers on Webex Meetings to ensure a seamless transition during this offer simplification.
The guide to enable Webex Assistant for Meetings can be found at this link: https://help.webex.com/en-us/article/nwl9xii/Enable-Webex-Assistant-for-Meetings-in-Control-Hub
The Cisco Collaboration Flex Plan Ordering Guide can be found at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html
Table 1. End-of-life milestones and dates for the Cisco Webex Assistant for Webex Meetings - Select SKUs
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
December 15, 2022 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
June 15, 2023 |
| End of Change/Renewal Date* : |
The last date to Renew or Add to an existing subscription. |
June 14, 2025 |
| Last Date of Support** : |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
June 30, 2026 |
Product part numbers
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-FLEX-WXA-MTG-NU |
Webex Assistant for Webex Meetings - NU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-WXA-MTG-AU |
Webex Assistant for Webex Meetings - AU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-WXA-WXMT-AU |
Webex Assistant for Webex Meetings - AU (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-WXA-WXMT-EA |
Webex Assistant for Webex Meetings - EntW (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-WXA-WXMT-NU |
Webex Assistant for Webex Meetings - NU (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-WXA-MTG-EA |
Webex Assistant for Webex Meetings - EntW |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Cisco Webex Assistant for Webex Meetings is now a feature of Webex Meetings. Select SKUs are no longer required to access the feature. Cisco is committed to supporting our partners and customers on Webex Meetings to ensure a seamless transition during this offer simplification.
The guide to enable Webex Assistant for Meetings can be found at this link: https://help.webex.com/en-us/article/nwl9xii/Enable-Webex-Assistant-for-Meetings-in-Control-Hub
The Cisco Collaboration Flex Plan Ordering Guide can be found at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.