Cisco+ Hybrid Cloud Create Your Own Data Sheet

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Cisco+ Hybrid Cloud overview

Cisco+ Hybrid Cloud delivers cross-portfolio solutions as-a-service providing you with ideal flexibility in designing and operating reliable, secure, efficient, and cost-effective hybrid cloud infrastructure through on-demand delivery of IT resources. With Cisco+ Hybrid Cloud, we simplify how our customers and partners consume, use, and operate hardware and software technologies, a paradigm shift from products and solutions to predictable outcomes. Cisco+ Hybrid Cloud provides all the benefits of Cisco, now as a service.

The Cisco+ Hybrid Cloud provides a framework for “intelligent consumption” that offers a holistic operating model to manage and optimize on-premises, edge, and cloud resources. Intelligent consumption is a hybrid approach that requires visualization, optimization, and orchestration of both applications and infrastructure across public clouds and the on-premises data center. It will provide partners the opportunity to offer services to fully manage customer workloads in real time, based on the customer’s business and technical requirements and the specific interdependencies of their individual workloads.

At present, Cisco+ Hybrid Cloud is a pay-per-use consumption model offering. It simplifies the delivery model of on-premise compute, network, and storage resources for a partner’s managed services customers, allowing them to pay only for what they use, through a flexible consumption approach with shared risk.

Flexible consumption model benefits

Line-Of-Business (LOB) teams are continually under pressure for faster time to market and new innovations. CIOs are increasingly viewing themselves as service providers to business teams, while CFOs continue to feel the pressure to reduce or eliminate capital expenditure and increase investment payback. Cisco understands that enterprises are looking to align “IT resources + spend” and “usage + biz demand.” As a result, Cisco+ flexible consumption models provide flexibility to scale, product-obsolescence protection, convenience, improved financial position, on-going innovation, and cloud-like simplicity. Cisco+ flexible consumption models were designed to address the following six business needs.

Table 1.                 Flexible consumption model benefits

Cisco+ flexible consumption models benefits partners in the following ways:

●   Simple purchase experience

●   Ready-to-use on-premises buffer capacity

●   Transparent prices

●   Utility-based services

●   Consumption analytics

●   Cloud-like operations management dashboard

●   Easy to expand capacity

Table 2.                 Cisco+ Hybrid Cloud purchases are different than a lease

Cisco+ Hybrid Cloud Build your own solution

The Cisco+ Hybrid Cloud Build Your Own solution gives you the freedom to custom mix and match best-in-class IT infrastructure for your hybrid-cloud deployments. You choose the hardware, software, and support for your specific workloads needs. Choose from any Cisco UCS^® rack server, blade server, HyperFlex^™, Nexus^® 9000 series switches, and MDS 9000 series multilayer storage networking switches. Build the system that is the best fit for your unique business needs. With Cisco+ Hybrid Cloud, deploy the custom solution that you need and pay only for what you use. It’s simple to click and select components to assemble a full-stack solution consisting of hardware, software, and services with compute + network + storage technologies, in minutes to handle your unique workload needs.

Table 3.                 Build your own solution components

Rack server “build your own” solution components

Blade server “build your own” solution components

Hyperconverged infrastructure “build your own” solution components

Nexus data center switching “build your own” solution components

MDS storage networking “build your own” solution components

Elements in Cisco+ Hybrid Cloud build your own solution plans

Table 4.                 Cisco UCS and hyperconverged infrastructure custom solution product details

Table 5.                 Nexus custom solution component product details

Table 6.                 MDS custom solution component product details

Cisco+ Hybrid Cloud consumption models

Cisco+ Hybrid Cloud is offered as a usage-based flexible consumption model. A Cisco+ Hybrid Cloud monthly subscription payment is inclusive of hardware, software, management tools, technical support, software updates, and lifecycle services. Cisco+ Hybrid Cloud is a full-stack solution where Cisco owns the assets and the customer is entitled to use the stack during the subscription term. The customer can acquire custom build-your-own solutions through a “Pay As You Use” (PAYU) or “Pay As You Grow” (PAYG) flexible consumption licensing model.

Pay As You Use (PAYU)

With the “pay as you use” model, you get the flexibility to grow and shrink capacity utilization on demand. If you choose this consumption option, Cisco ships both reserved (committed) and on-demand buffer capacity to your site. You’ll make monthly recurring payments for reserved capacity. You only pay for the on-demand buffer capacity when you use it. Cisco does not charge for on-demand capacity not in use. Use Cisco’s usage portal to monitor utilization and add more capacity based on your business needs. Cisco deploys a new tranche of reserved and on-demand capacity when you need more.

Pay As You Grow (PAYG)

With the “pay as you grow” model, you get growth capacity that ensures the business performance you need, without continuously over-provisioning. If you choose this consumption option, Cisco ships both reserved (committed) and on-demand buffer capacity to your site. You’ll make monthly recurring payments for reserved capacity. Once you use the on-demand buffer capacity, Cisco converts the on-demand capacity once used to reserved and continues to charge for it over the subscription term. Use Cisco’s usage portal to monitor utilization and add more capacity based on your business needs. Cisco deploys only on-demand buffer capacity for your growth needs.

Additional capacity added later will be placed on the same subscription ID for the same location as the previous deployment. However, the new deployment of capacity will have its own subscription start and end dates. For example, a previously deployed capacity of ten and a newly added capacity of five will not be co-terminated. Adding more capacity on day 2 will result in a new deployment with a new term duration.

Table 7.                 Cisco+ Hybrid Cloud consumption models

Cisco+ Hybrid Cloud reserved capacity is priced per unit per month. On-demand capacity is priced per unit per day. The unit of measure used for bespoke pricing and charging for the utilization of IT resources are as follows:

Table 8.                 Cisco+ Hybrid Cloud reserved capacity

Ordering information

Country availability

Cisco+ Hybrid Cloud is currently offered in the United States, Canada, United Kingdom, Germany, Netherlands, and Australia.

Partner eligibility

If you do not purchase directly from Cisco as an end customer, you must contact a qualified Cisco+ Hybrid Cloud partner to quote and order. Partners eligible to sell Cisco+ Hybrid Cloud meet the following criteria:

1.     Partner is a Tier 1 partner that can transact directly with Cisco.

2.     Partner has a Cisco Powered Hybrid Cloud / IaaS designation

OR

Partner has a Cisco Data Center Master or Advanced specialization.

3.     Partner is enrolled into the Cisco+ Hybrid Cloud program.

How to quote and order

If you are an existing Cisco direct-end customer, please contact your Cisco account manager to quote and order.

Partners enrolled to sell Cisco+ Hybrid Cloud can use the following URL to quote and order “build your own” configurations: https://apps.cisco.com/PDR/rest/quoting/specialoffers

The Cisco+ Hybrid Cloud partner should click on “Build Your Own” in the commerce tool above to initiate the quoting process for custom configurations.

Cisco+ Hybrid Cloud does not require enrolled partners to know SKUs to quote and order. No SKUs are required to quote and order custom “build your own” configurations. Instead, enrolled partners use a step-by-step interface in Cisco Commerce to guide them from configuration to selection of the preferred consumption model for pricing. A partner ordering guide with step-by-step screenshots and process flows is available to Cisco+ Hybrid Cloud partners.

Table 9.                 Cisco+ Hybrid Cloud usage-based consumption billing SKUs

Table 10.              Cisco+ Hybrid Cloud subscription-based billing SKUs

End-user terms

To review Cisco+ end-user program terms and Cisco+ Hybrid Cloud end-user offer-specific terms, please visit the cloud and software terms web page: https://www.cisco.com/c/en/us/products/collateral/nb-06-plus-as-a-service/hybrid-cloud/end-user-terms-conditions.html.

Warranty and support services information

Cisco+ Hybrid Cloud equipment and licensed software are covered by Cisco’s standard warranties. The standard warranties for hardware and software product components within each configuration are described here: https://www.cisco.com/go/warranty.

In addition, Cisco+ Hybrid Cloud subscriptions include technical support coverage through the Cisco^® Smart Net Total Care^® (SNTC) program. Smart Net Total Care technical support tiers are described at the following at-a-glance: https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/smart-net-total-care/at-a-glance-c45-743939.html.

If you opt for premium support through the Cisco Solution Support program, please see the at-a-glance URL below for more service details: https://www.cisco.com/c/dam/en_us/services/portfolio/documents/solution-support-service-at-a-glance.pdf.

Important details of and exceptions to SNTC are available in the service descriptions referenced at the SNTC at-a-glance cited above. This includes cutoff times for ticket creation, heavy and oversize equipment, plus onsite support details. Detailed service descriptions are also available are review at the URLs below.

Cisco Smart Net Total Care Service: https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/cisco-smart-net-total-care.pdf.

Cisco Field Services (on-site): https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/cx-onsite-field-engineer-duties-description.pdf.

Customer success

When a Cisco+ Hybrid Cloud solution is purchased, Cisco includes consumption lifecycle services with the solution. A Cisco Portfolio Activation Specialist (PAS) is assigned to the Cisco+ Hybrid Cloud partner to provide basic customer success. Cisco will assist the partner with customer onboarding, usage monitoring, periodic reporting, and ad-hoc outreach. The PAS will assist the partner with metering activation and validation of customer acceptance of solution availability and readiness. The PAS will monitor and report consumption anomalies, support Quarterly Business Reviews (QBR) with the partner and customer, report utilization trends and benchmarks, and take ad-hoc outreaches to log cases for billing disputes and escalations, delays, and special support requests.

Cisco Professional Services and Partner Services

In addition to Cisco Smart Net Total Care and Solution Support options, our certified partners can help you transform experiences and accelerate business innovation and growth. Cisco and its certified partners have the depth and breadth of expertise to create a clear, replicable, optimized hybrid-cloud deployments. Planning and design services align technology with business goals and can increase the accuracy, speed, and efficiency of your deployment. Technical services can help you improve operational efficiency, save money, and mitigate risk. Optimization services are designed to continuously improve performance and help your team succeed with new technologies. For more information, please visit https://www.cisco.com/go/services.

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