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EOL11178 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco 2900 and 3900 Series Integrated Services Router Modules. The last day to order the affected product(s) is December 9, 2017. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco 2900 and 3900 Series Integrated Services Router Modules
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
September 9, 2016 |
| End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
December 9, 2017 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
March 9, 2018 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
December 9, 2020 |
| End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
December 9, 2018 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
December 9, 2018 |
| End of Vulnerability/Security Support: HW |
The last date that Cisco Engineering may release a planned maintenance release or scheduled software remedy for a security vulnerability issue. |
December 8, 2020 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
March 9, 2022 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
December 31, 2022 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| EM-4BRI-NT/TE |
4-port voice/fax expansion module - BRI (NT and TE) |
NIM-4BRI-NT/TE= |
4-port Network Interface Module - BRI (NT and TE) |
- |
| EM-4BRI-NT/TE= |
4-port voice/fax expansion module - BRI |
NIM-4BRI-NT/TE= |
4-port Network Interface Module - BRI (NT and TE) |
- |
| EM-HDA-3FXS/4FXO |
7-port voice/fax expansion module - 3FXS/4FXO |
There is currently no replacement product available for this product. |
- |
- |
| EM-HDA-3FXS/4FXO= |
7-port voice/fax expansion module - 3FXS/4FXO |
There is currently no replacement product available for this product. |
- |
- |
| HWIC-1B-U |
1-Port ISDN BRI U High-Speed WAN Interface Card |
There is currently no replacement product available for this product. |
- |
- |
| HWIC-1B-U= |
1-port ISDN BRI NT1 HWIC |
There is currently no replacement product available for this product. |
- |
- |
| HWIC-2A/S |
2-Port Async/Sync Serial WAN Interface Card |
NIM-16A |
16 Channel Async serial interface for ISR4000 series router |
- |
| HWIC-2A/S |
2-Port Async/Sync Serial WAN Interface Card |
NIM-2T |
2-Port Serial WAN Interface card |
- |
| HWIC-2A/S= |
2-Port Async/Sync Serial WAN Interface Card |
NIM-16A= |
16 Channel Async serial interface for ISR4000 series router |
- |
| HWIC-2A/S= |
2-Port Async/Sync Serial WAN Interface Card |
NIM-2T= |
2-Port Serial WAN Interface card |
- |
| HWIC-4T |
4-Port Serial HWIC |
NIM-4T |
4-Port Serial WAN Interface card |
- |
| HWIC-4T1/E1 |
4 port clear channel T1/E1 HWIC |
NIM-4MFT-T1/E1 |
4 port Multiflex Trunk Voice/Clear-channel Data T1/E1 Module |
- |
| HWIC-4T1/E1= |
4 port clear channel T1/E1 HWIC |
NIM-4MFT-T1/E1= |
4 port Multiflex Trunk Voice/Clear-channel Data T1/E1 Module |
- |
| HWIC-4T= |
4-Port Serial HWIC |
NIM-4T= |
4-Port Serial WAN Interface card |
- |
| ISM-VPN-29 |
3DES/AES/SUITE-B VPN Encryption module |
There is currently no replacement product available for this product. |
- |
- |
| ISM-VPN-29= |
3DES/AES/SUITE-B VPN Encryption module |
There is currently no replacement product available for this product. |
- |
- |
| ISM-VPN-39 |
3DES/AES/SUITE-B VPN Encryption module |
There is currently no replacement product available for this product. |
- |
- |
| ISM-VPN-39= |
3DES/AES/SUITE-B VPN Encryption module |
There is currently no replacement product available for this product. |
- |
- |
| PVDM2-ADPTR |
PVDM2 Adapter for PVDM Slot on Cisco 2900, 3900 Series ISR |
There is currently no replacement product available for this product. |
- |
- |
| PVDM2-ADPTR= |
PVDM2 Adapter for PVDM Slot on Cisco 2900, 3900 Series ISR |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-128U192 |
PVDM3 128-channel to 192-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-16 |
16-channel high-density voice DSP module |
PVDM4-32 |
32-channel DSP module |
- |
| PVDM3-16= |
16-channel high-density voice DSP module SPARE |
PVDM4-32 |
32-channel DSP module |
- |
| PVDM3-16U128 |
PVDM3 16-channel to 128-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-16U192 |
PVDM3 16-channel to 192-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-16U256 |
PVDM3 16-channel to 256-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-16U32 |
PVDM3 16-channel to 32-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-16U64 |
PVDM3 16-channel to 64-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-192 |
192-channel high-density voice DSP module |
PVDM4-256 |
256-channel DSP module |
- |
| PVDM3-192= |
192-channel high-density voice DSP module SPARE |
PVDM4-256 |
256-channel DSP module |
- |
| PVDM3-32 |
32-channel high-density voice DSP module |
PVDM4-32 |
32-channel DSP module |
- |
| PVDM3-32= |
32-channel high-density voice DSP module SPARE |
PVDM4-32 |
32-channel DSP module |
- |
| PVDM3-32U128 |
PVDM3 32-channel to 128-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-32U192 |
PVDM3 32-channel to 192-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-32U256 |
PVDM3 32-channel to 256-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-32U64 |
PVDM3 32-channel to 64-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| PVDM3-64U192 |
PVDM3 64-channel to 192-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
| SCUE-ISE-8.5-K9 |
Cisco Unity Express Base Release - 8.5 |
There is currently no replacement product available for this product. |
- |
- |
| SCUE-ISE-8.6-K9 |
Cisco Unity Express Release 8.6 |
There is currently no replacement product available for this product. |
- |
- |
| SCUE-ISM-8.5-K9 |
Cisco Unity Express Base Release - 8.5 |
There is currently no replacement product available for this product. |
- |
- |
| SCUSP-SM-8.5-K9 |
Cisco Unified SIP Proxy Release 8.5 |
There is currently no replacement product available for this product. |
- |
- |
| SUMG-SM7-86-K9 |
Cisco Unified Messaging Gateway Release 8.6 |
There is currently no replacement product available for this product. |
- |
- |
| SUMG-SM9-86-K9 |
Cisco Unified Messaging Gateway Release 8.6 |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-3.1.1 |
CallManager Express 3.1 Phantom SKU for CME Orderability |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-3.3.1 |
CallManager Express 3.3 (12.4) Phantom SKU for Orderability |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-UL-6921 |
Cisco Communications Manager Express License - 6921 IP Phone- Titan SKU Reduction |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-UL-6921= |
Cisco Communications Manager Express License - 6921 IP Phone |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-UL-6941 |
Cisco Communications Manager Express License - 6941 IP Phone- Titan SKU Reduction |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-UL-6941= |
Cisco Communications Manager Express License - 6941 IP Phone |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-UL-6961 |
Cisco Communications Manager Express License - 6961 IP Phone- Titan SKU Reduction |
There is currently no replacement product available for this product. |
- |
- |
| SW-CCME-UL-6961= |
Cisco Communications Manager Express License - 6961 IP Phone |
There is currently no replacement product available for this product. |
- |
- |
| VIC2-2BRI-NT/TE |
Two-port Voice Interface Card - BRI (NT and TE) |
NIM-2BRI-NT/TE |
2-port Network Interface Module - BRI (NT and TE) |
- |
| VIC2-2BRI-NT/TE= |
Two-port Voice Interface Card - BRI (NT and TE) |
NIM-2BRI-NT/TE= |
2-port Network Interface Module - BRI (NT and TE) |
- |
| VIC2-2FXO |
Two-port Voice Interface Card - FXO (Universal) |
NIM-2FXO |
2-port Network Interface Module - FXO (Universal) |
- |
| VIC2-2FXO= |
Two-port Voice Interface Card - FXO (Universal) |
NIM-2FXO= |
2-port Network Interface Module - FXO (Universal) |
- |
| VIC3-2E/M |
Two-port Voice Interface Card - E and M |
NIM-4E/M |
4-Port Network Interface Module - Ear and Mouth |
- |
| VIC3-2E/M= |
Two-port Voice Interface Card - E and M |
NIM-4E/M= |
4-Port Network Interface Module - Ear and Mouth |
- |
| VIC3-2FXS-E/DID |
Two-Port Voice Interface Card - FXS and DID (OPX Lite FXS) |
NIM-2FXS |
2-Port Network Interface Module - FXS, FXS-E and DID |
- |
| VIC3-2FXS-E/DID= |
Two-Port Voice Interface Card - FXS and DID (OPX Lite FXS) |
NIM-2FXS= |
2-Port Network Interface Module - FXS, FXS-E and DID |
- |
| VIC3-2FXS/DID |
Two-Port Voice Interface Card- FXS and DID |
NIM-2FXS |
2-Port Network Interface Module - FXS, FXS-E and DID |
- |
| VIC3-2FXS/DID= |
Two-Port Voice Interface Card- FXS and DID |
NIM-2FXS= |
2-Port Network Interface Module - FXS, FXS-E and DID |
- |
| VIC3-4FXS/DID |
Four-Port Voice Interface Card - FXS and DID |
NIM-4FXS |
4-Port Network Interface Module - FXS, FXS-E and DID |
- |
| VIC3-4FXS/DID-S |
Four-Port Voice Interface Card - FXS and DID |
NIM-4FXS |
4-Port Network Interface Module - FXS, FXS-E and DID |
- |
| VIC3-4FXS/DID= |
Four-Port Voice Interface Card - FXS and DID |
NIM-4FXS= |
4-Port Network Interface Module - FXS, FXS-E and DID |
- |
| VWIC3-4MFT-T1/E1 |
4-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 |
NIM-4MFT-T1/E1 |
4 port Multiflex Trunk Voice/Clear-channel Data T1/E1 Module |
- |
| VWIC3-4MFT-T1/E1= |
4-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 |
NIM-4MFT-T1/E1= |
4 port Multiflex Trunk Voice/Clear-channel Data T1/E1 Module |
- |
| WIC-1AM-V2 |
one-port Analog Modem Interface card |
There is currently no replacement product available for this product. |
- |
- |
| WIC-1AM-V2= |
one-port Analog Modem Interface card |
There is currently no replacement product available for this product. |
- |
- |
| WIC-2AM-V2 |
Two-port Analog Modem Interface Card |
There is currently no replacement product available for this product. |
- |
- |
| WIC-2AM-V2= |
Two-port Analog Modem Interface Card |
There is currently no replacement product available for this product. |
- |
- |
Customers are encouraged to migrate to the Cisco 4000 Series Integrated Services Router Modules. Information about this product can be found at: https://www.cisco.com/c/en/us/products/routers/4000-series-integrated-services-routers-isr/relevant-interfaces-and-modules.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco 2900 and 3900 Series Integrated Services Router Modules through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more Information about the Cisco 4000 Series Integrated Services Router Modules, visit https://www.cisco.com/c/en/us/products/routers/4000-series-integrated-services-routers-isr/relevant-interfaces-and-modules.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.