EOL10894 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco x170 and x80 Email, Web, and Content Security Management Hardware Appliances. The last day to order the affected product(s) is November 8, 2016. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco x170 and x80 Email, Web, and Content Security Management Hardware Appliances
Milestone | Definition | Date |
End-of-Life Announcement Date | The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. | May 10, 2016 |
End-of-Sale Date | The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. | November 8, 2016 |
Last Ship Date: | The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. | February 6, 2017 |
End of Routine Failure Analysis Date: | The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. | November 8, 2017 |
End of New Service Attachment Date: | For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. | November 8, 2017 |
End of Service Contract Renewal Date: | The last date to extend or renew a service contract for the product. | February 3, 2021 |
Last Date of Support: | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. | November 30, 2021 |
End of SW Maintenance Releases Date: HW—The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. This will be based on the date applicable on the End Of Sale announcement for that latest SW image identified below.
End of Vulnerability/Security Support: The last date that Cisco Engineering may release a planned maintenance release or scheduled software remedy for a security vulnerability issue. This will be based on the date applicable on the End of Sale announcement for that latest SW image identified below.
The last SW image release that would be supported for these platforms are as below:
● x170 Appliances:
◦ Web Security Appliances: 10.1.x
◦ Email Security Appliances: 11.0.x
◦ Security Management Appliances: 11.x.x
● x80 Appliances:
◦ Web Security Appliances: 12.x.x
◦ Email Security Appliances: 12.x.x
◦ Security Management Appliances: 12.x.x
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product | Product Description | Replacement Product Part Number | Replacement Product Description | Additional Information |
ESA-C170-K9 | ESA C170 Email Security Appliance with Software | ESA-C190-K9 | ESA C190 Email Security Appliance with Software | - |
ESA-C380-K9 | ESA C380 Email Security Appliance with Software | ESA-C390-K9 | ESA C390 Email Security Appliance with Software | - |
ESA-C680-10G-FP-K9 | ESA C680 FIPS Compliant Email appliance 10G and locking FP | ESA-C690-10G-K9 | ESA C690 Email Security with 10 GE Fiber interfaces | - |
ESA-C680-10G-K9 | ESA C680 Email Security with 10GE Fiber Interfaces | ESA-C690-10G-K9 | ESA C690 Email Security with 10 GE Fiber interfaces | - |
ESA-C680-10G-LF-K9 | ESA C680 Email Security with 10GE and locking FP | ESA-C690-10G-K9 | ESA C690 Email Security with 10 GE Fiber interfaces | - |
ESA-C680-1G-FP-K9 | ESA C680 FIPS Compliant Email appliance 1G and locking FP | ESA-C690-1G-K9 | ESA C690 Email Security with 1GE Fiber interfaces | - |
ESA-C680-1G-K9 | ESA C680 Email Security with 1GE Fiber interfaces | ESA-C690-1G-K9 | ESA C690 Email Security with 1GE Fiber interfaces | - |
ESA-C680-1G-LF-K9 | ESA C680 Email Security with 1GE and locking FP | ESA-C690-1G-K9 | ESA C690 Email Security with 1GE Fiber interfaces | - |
ESA-C680-FP-K9 | ESA C680 FIPS Compliant Email appliance with locking FP | ESA-C690-K9 | ESA C690 Email Security Appliance with Software | - |
ESA-C680-K9 | ESA C680 Email Security Appliance with Software | ESA-C690-K9 | ESA C690 Email Security Appliance with Software | - |
ESA-C680-LKFP-K9 | ESA C680 Email Security Appliance with Locking Faceplate | ESA-C690-K9 | ESA C690 Email Security Appliance with Software | - |
SMA-M170-K9 | SMA M170 Security Management Appliance with Software | SMA-M190-K9 | SMA M190 Security Management Appliance with Software | - |
SMA-M380-K9 | SMA M380 Security Management Appliance with Software | SMA-M390-K9 | SMA M390 Security Management Appliance with Software | - |
SMA-M680-10G-K9 | SMA M680 Security Management with 10GE Fiber interfaces | SMA-M690-10G-K9 | SMA M690 Security Management with 10 GE Fiber interfaces | - |
SMA-M680-10G-LF-K9 | SMA M680 Security Management with 10GE Fiber and locking FP | SMA-M690-10G-K9 | SMA M690 Security Management with 10 GE Fiber interfaces | - |
SMA-M680-1G-K9 | SMA M680 Security Management with 1GE Fiber interface | SMA-M690-1G-K9 | SMA M690 Security Management with 1GE Fiber interfaces | - |
SMA-M680-1G-LF-K9 | SMA M680 Security Management with 1GE Fiber and locking FP | SMA-M690-1G-K9 | SMA M690 Security Management with 1GE Fiber interfaces | - |
SMA-M680-K9 | SMA M680 Security Management Appliance with Software | SMA-M690-K9 | SMA M690 Security Management Appliance with Software | - |
SMA-M680-LKFP-K9 | SMA M680 Security Management Appl. with Locking Faceplate | SMA-M690-K9 | SMA M690 Security Management Appliance with Software | - |
WSA-S170-K9 | WSA S170 Web Security Appliance with Software | WSA-S190-K9 | WSA S190 Web Security Appliance with Software | - |
WSA-S380-K9 | WSA S380 Web Security Appliance with Software | WSA-S390-K9 | WSA S390 Web Security Appliance with Software | - |
WSA-S680-10G-K9 | WSA S680 Web Security with 10GE Fiber interfaces | WSA-S690-10G-K9 | WSA S690 Web Security with 10 GE Fiber interfaces | - |
WSA-S680-10G-LF-K9 | WSA S680 Web Security with 10GE fiber and locking FP | WSA-S690-10G-K9 | WSA S690 Web Security with 10 GE Fiber interfaces | - |
WSA-S680-1G-K9 | WSA S680 Web Security with 1GE Fiber interfaces | WSA-S690-1G-K9 | WSA S690 Web Security with 1GE Fiber interfaces | - |
WSA-S680-1G-LF-K9 | WSA S680 Web Security with 1GE fiber and locking FP | WSA-S690-1G-K9 | WSA S690 Web Security with 1GE Fiber interfaces | - |
WSA-S680-K9 | WSA S680 Web Security Appliance with Software | WSA-S690-K9 | WSA S690 Web Security Appliance with Software | - |
WSA-S680-LKFP-K9 | WSA S680 Web Security Appliance with Locking Faceplate | WSA-S690-K9 | WSA S690 Web Security Appliance with Software | - |
Product Migration Options
Customers are encouraged to migrate to the x90 next-generation security appliances. Information about these products can be found at:
https://www.cisco.com/c/en/us/products/security/web-security-appliance/datasheet-listing.html
https://www.cisco.com/c/en/us/products/security/content-security-management-appliance/datasheet-listing.html
https://www.cisco.com/c/en/us/products/security/email-security-appliance/datasheet-listing.html
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco x170 and x80 Email, Web, and Content Security Management Hardware Appliances through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to:
https://www.cisco.com/en/US/products/products_end-of-life_policy.html
https://www.cisco.com/web/ironport/product_discontinuance.html
For more information about the Cisco Product Warranties, go to:
https://www.cisco.com/en/US/products/prod_warranties_listing.html
To subscribe to receive end-of-life/end-of-sale information, go to:
https://www.cisco.com/cisco/support/notifications.html
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.