End-of-Sale and End-of-Life Announcement for the Select Cisco Citrix OEM Software

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Updated:October 3, 2014

Document ID:1549300562057576

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EOL9972

Cisco announces the end-of-sale and end-of life dates for the Select Cisco Citrix OEM Software. The last day to order the affected product(s) is January 2, 2015. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1. End-of-Life Milestones and Dates for the Select Cisco Citrix OEM Software

Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end of sale and end of life of a product is distributed to the general public.	October 3, 2014
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	January 2, 2015
Last Ship Date: App. SW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	April 2, 2015
End of SW Maintenance Releases Date: App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	January 2, 2016
End of New Service Attachment Date: App. SW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	January 2, 2016
End of Service Contract Renewal Date: App. SW	The last date to extend or renew a service contract for the product.	March 30, 2017
Last Date of Support: App. SW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	January 31, 2018

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number	Product Description	Replacement Product Part Number	Replacement Product Description	Additional Information
CTX-XD5ET-1	Citrix XDT Enterprise, 1-499 Units, Qty Option	CTX-XDEU=	Citrix XenDesktop Enterprise Software: User License	—
CTX-XD5ET-1-1S=	Citrix XenDesktop Enterprise, 1-499 Units, License with SA	CTX-XDEU=	Citrix XenDesktop Enterprise Software: User License	—
CTX-XD5ET-1K	Citrix XDT Enterprise, 1000+ Units, Qty Option	CTX-XDEU=	Citrix XenDesktop Enterprise Software: User License	—
CTX-XD5ET-1K-1S=	Citrix XenDesktop Enterprise, 1000+ Units, License with SA	CTX-XDEU=	Citrix XenDesktop Enterprise Software: User License	—
CTX-XD5ET-500	Citrix XDT Enterprise, 500-999 Units, Qty Option	CTX-XDEU=	Citrix XenDesktop Enterprise Software: User License	—
CTX-XD5ET-500-1S=	Citrix XenDesktop Enterprise, 500-999 Units, License with SA	CTX-XDEU=	Citrix XenDesktop Enterprise Software: User License	—
CTX-XD5PL-1	Citrix XDT Platinum, 1-499 Units, Qty Option	There is currently no replacement product available for this product.
CTX-XD5PL-1-1S=	Citrix XenDesktop Platinum, 1-499 Units, License with SA	There is currently no replacement product available for this product.
CTX-XD5PL-1K	Citrix XDT Platinum, 1000+ Units, Qty Option	There is currently no replacement product available for this product.
CTX-XD5PL-1K-1S=	Citrix XenDesktop Platinum, 1000+ Units, License with SA	There is currently no replacement product available for this product.
CTX-XD5PL-500	Citrix XDT Platinum, 500-999 Units, Qty Option	There is currently no replacement product available for this product.
CTX-XD5PL-500-1S=	Citrix XenDesktop Platinum, 500-999 Units, License with SA	There is currently no replacement product available for this product.

Product Migration Options

Customers are encouraged to migrate to other Cisco UCS server and systems management software. Information about this product can be found at: http://www.cisco.com/c/en/us/solutions/data-center-virtualization/ecosystem.html.

Service prices for Cisco products are subject to change after the product End of Sale date

The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html

For More Information

For more information about the other Cisco UCS server and systems management software, visit http://www.cisco.com/c/en/us/solutions/data-center-virtualization/ecosystem.html, or contact your local accountrepresentative.

For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html

For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html

To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended tohelp customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translateddocument, please refer to the English version, which is considered authoritative.

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