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Updated:August 31, 2012
Document ID:1518450193352911
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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL8710
Cisco announces the end-of-sale and end-of life dates for the Cisco Catalyst 4500E Chassis Spare Parts. The last day to order the affected product(s) is March 1, 2013. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco Catalyst 4500E Chassis Spare Parts
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
August 31, 2012
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
March 1, 2013
Last Ship Date: HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
May 30, 2013
End of Routine Failure Analysis Date: HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
March 1, 2014
End of New Service Attachment Date: HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
March 1, 2014
End of Service Contract Renewal Date: HW
The last date to extend or renew a service contract for the product.
May 27, 2017
Last Date of Support: HW
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.
February 28, 2018
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
Additional Information
MEMC4K-512D-SDRAM=
512 DIMM DRAM for Supervisor II-Plus-10GE and V-10GE
See the Product Migration Options section below for detailed information on replacing this product.
WS-X4590-E=
Catalyst 4507R-E/4510R-E Fabric Redundancy Module
See the Product Migration Options section below for detailed information on replacing this product.
WS-X4K-CLOCK-E=
Catalyst 4507R-E/4510R-E Clock Module (Spare)
See the Product Migration Options section below for detailed information on replacing this product.
Product Migration Options
There is no replacement for the Catalyst 4507R-E/4510R-E clock module (identification number WS-X4K-CLOCK-E=) or fabric redundancy module (WS-X4590-E=). These two parts are part of the Cisco Catalyst 4500E WS-C4507R-E and WS-C4510R-E chassis, and they cannot be ordered separately. Both chassis will reach their end-of-sale date by April 2013. Please refer to the following link for the end-of-sale announcement for these two chassis:
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps4324/eol_c51-706059.html.
There is no replacement for the DIMM DRAM for Supervisor II-Plus-10GE and V-10GE (identification number MEMC4K-512D-SDRAM=). This memory module is part of the Catalyst 4500E Supervisor Engine V-10GE, and it will reach its end-of-sale date by October 2012. Please refer to the following link for the EOS announcement for the Supervisor Engine V-10GE:
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps4324/eol_c51-706250.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at
http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html
Customers may be able to continue to purchase the Cisco Catalyst 4500E Chassis Spare Parts through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to:
http://www.cisco.com/go/eos
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to:
http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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