EOL13067
Cisco announces the end-of-sale and end-of-life dates for the Cisco Industrial Ethernet 3010 Series Switches. The last day to order the affected product(s) is December 10, 2019. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco Industrial Ethernet 3010 Series Switches
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
June 11, 2019 |
End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
December 10, 2019 |
Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
March 9, 2020 |
End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
December 9, 2020 |
End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
December 9, 2020 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
March 6, 2024 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
December 31, 2024 |
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
IE-3010-16S-8PC |
Rack Mount Switch 16 100 SFP,8 10/100 PoE,2 GEuplinks. No PS |
IE-4010-16S12P |
IE4010 16x1G SFP and 12x10/100/1000 LAN BASE |
- |
IE-3010-24TC |
Rack Mount Switch 24 10/100B-T, 2 GEuplinks. No PS |
IE-4010-4S24P |
IE4010 4x 1G SFP, 24 10/100/1000 GE PoE LAN Base |
- |
PWR-RGD-AC-DC/IA |
IE 3010 Power Supply |
There is currently no replacement product available for this product. |
- |
- |
PWR-RGD-AC-DC/IA= |
IE 3010 Power Supply |
There is currently no replacement product available for this product. |
- |
- |
PWR-RGD-AC-DC/IAR |
IE 3010 AC-DC Redundant Power Supply |
There is currently no replacement product available for this product. |
- |
- |
PWR-RGD-LOW-DC/IA |
IE 3010 Low DC Power Supply |
There is currently no replacement product available for this product. |
- |
- |
PWR-RGD-LOW-DC/IA= |
IE 3010 Low DC Power Supply |
There is currently no replacement product available for this product. |
- |
- |
PWR-RGD-LOW-DC/IAR |
IE 3010 Low DC Power Supply |
There is currently no replacement product available for this product. |
- |
- |
Product Migration Options
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Industrial Ethernet 3010 Series Switches through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.