End-of-Sale and End-of-Life Announcement for the Cisco A-WX-ACTIVE-USER Offer

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Updated:November 16, 2021

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Updated:November 16, 2021

Table of Contents

 

 

Overview

EOL14520

Cisco announces the end-of-sale and end-of-life dates for the Cisco A-WX-ACTIVE-USER Offer. The last day to order the affected product(s) is May 17, 2022. The last day to renew or add to an existing subscription is May 17, 2022. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.

Customers are encouraged to migrate to a Webex Suite EA subscription under Cisco Collaboration Flex Plan 3.0 (A-FLEX-3). The Webex Suite Ordering Guide is available at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/webex-suite-og.html.

End-of-life milestones

Table 1.        End-of-life milestones and dates for the Cisco A-WX-ACTIVE-USER Offer

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

November 16, 2021

End-of-Sale Date*

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 17, 2022

End of Change/Renewal Date*:
Subscription

The last date to Renew or Add to an existing subscription.

May 17, 2022

Last Date of Support**:
Subscription

The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete.

May 31, 2025

*The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals.
**The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.

Product part numbers

Table 2.        Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

A-WX-ACTIVE-USER

Webex Active User

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-CMR-25

Active User Collaboration Meeting Rooms Capacity 25 (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-EE-OVR

Active User Enterprise Edition Attendee Overage (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-HUB-PRO

WebEx Control Hub Pro - Active User

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-MTGS-1K

Webex Active User with Meeting Center 1,000 (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-MTGS-OVR

Active User Meeting Center Attendee Overage (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-RMSTG-INC

Spark Message Included Storage (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-RMSTG-OVR

Spark Message Storage Overage

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-TAU+

Toll Active Users Plus

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-AU-TAU+I

Toll Active Users Plus International

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-CS-AU-T

Toll Users Active User (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-EC-CMR-25

Emp Count Collaboration Meeting Rooms Capacity 25 (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-EC-TEC

Toll Users Employee Count (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-EC-TEC+

Toll Employee Count Plus

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-EC-TEC+I

Toll Employee Count Plus International

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-EDGEAUDIO-AU

A-WX Webex Edge Audio AU

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-WX-IM

Cisco Enh. Messaging in Webex app (1)

See the Product Migration Options section below for detailed information on replacing this product.

-

-

Product migration options

Customers are encouraged to migrate to a Webex Suite EA subscription under Cisco Collaboration Flex Plan 3.0 (A-FLEX-3). The Webex Suite Ordering Guide is available at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/webex-suite-og.html.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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