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EOL14869
Cisco announces the end-of-sale and end-of-life dates for the Cisco Flex 3.0 for Education Offer. The last day to order the affected product(s) is June 15, 2023. The last day to renew or add to an existing subscription is June 14, 2025. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Cisco is committed to supporting education customers as they transition to Collaboration Flex Plan 3.0. Specifically, customers should migrate to “Education Customer” under A-FLEX-3 [The “Education Customer” selection can be found in the Add-ons section]. Special pricing is available for education customers—Contact your account team for further guidance.
For more information refer to the Cisco Collaboration Flex Plan 3.0 Ordering Guide at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
Table 1. End-of-life milestones and dates for the Cisco Flex 3.0 for Education Offer
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
December 15, 2022 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
June 15, 2023 |
| End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
June 14, 2025 |
| Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
June 30, 2026 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-FLEX-3-EDU |
Flex 3.0 for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-CL-CA-EDU |
Webex Calling Common Area Add-on for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EA-E-K-STU |
EA Students for K-12 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EA-E-U-STU |
EA Students for Higher Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EA-MCL-E-K |
EA Cloud Meetings with EA Webex Calling for K-12 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EA-MCL-E-U |
EA Cloud Meetings with EA Webex Calling for Higher Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EA-MPL-E-K |
EA Cloud Meetings with EA On Prem Calling for K-12 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EA-MPL-E-U |
EA Cloud Meetings with EA On Prem Calling for Higher Ed |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EACL-EDU |
EntW Webex Calling for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EAM-E-K |
EA Meetings for K-12 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EAM-E-U |
EA Meetings for Higher Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EAPL-EDU |
EntW On-Premises Calling for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-EDU-RATIO |
Ratio Exception - Compliance Hold |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-MSUITE-FAC |
Cloud Meetings Entitlement for Faculty/Staff |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-MSUITE-STU |
Cloud Meetings Entitlement for Students |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-PL-ACC-EDU |
On-Premises Access Add-on for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-PL-CA-EDU |
On-Premises Common Area Add-on for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-PL-VM-EDU |
On-Premises Unity Connection Add-on for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-RTT-MTG-EDU |
Real Time Translation & Transcription Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Cisco is committed to supporting education customers as they transition to Collaboration Flex Plan 3.0. Specifically, customers should migrate to “Education Customer” under A-FLEX-3 [The “Education Customer” selection can be found in the Add-ons section]. Special pricing is available for education customers—Contact your account team for further guidance.
For more information refer to the Cisco Collaboration Flex Plan 3.0 Ordering Guide at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.