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EOL13552
Cisco announces the end-of-sale and end-of-life dates for the Cisco Collaboration Flex Plan for Education Offer. The last day to order the affected product(s) is June 15, 2023. The last day to renew or add to an existing subscription is June 14, 2025. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Cisco is committed to supporting education customers as they transition to Collaboration Flex Plan 3.0. Specifically, customers should migrate to “Education Customer” under A-FLEX-3 [The “Education Customer” selection can be found in the Add-ons section]. Special pricing is available for education customers—Contact your account team for further guidance.
For more information refer to the Cisco Collaboration Flex Plan 3.0 Ordering Guide at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html
Table 1. End-of-life milestones and dates for the Cisco Collaboration Flex Plan for Education Offer
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
December 15, 2022 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
June 15, 2023 |
| End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
June 14, 2025 |
| Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
June 30, 2026 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-SPK-EDU |
Collaboration Flex Plan for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDU-B-COMMON |
Webex Calling for SP Common Area Add-on EDU (2) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDU-CLCOMMON |
Webex Calling Common Area Add-on EDU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-BCALL |
Webex Calling for SP for Education (2) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-CCALL |
Webex Calling for Education |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-CM-M |
Cloud Meetings |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-PCALL |
On-Premises Calling |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-PM-M |
On-Premises Meetings |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-TEC |
Toll Employee Count |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-TEC+ |
Toll Plus Employee Count |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDU-HUB-PRO |
Pro Pack for Cisco Webex Control Hub (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDU-P-COMMON |
On Premises Calling Excess Common Area Licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDU-VOIP |
Included VoIP for EDU (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-ND-SR |
Cloud device registration |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-ND-SR-X |
Cisco Spark Devices upfront purchase registration |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-C0-PV |
Cloud Calling & Advanced Meetings - Uplift |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EMP-HUB-PRO |
Pro Pack for Cisco Webex Control Hub (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-M3MCTCECSC |
Cloud Meetings/Cloud User Message Entitlement |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EMP-RMSTG-X |
Included file storage (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EMP-WXSTG-X |
Included Cisco WebEx Storage |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-NONKW-PRM |
On-Premise Public Space License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SUPT-BAS |
Support - Basic (24X7 Tier 1 Support) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SUPT-ENH |
Support - Enhanced (24x7 Tier 2 SME + Adoption Services) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SUPT-PRE |
Support - Premium (Enhanced Level +Designated Support Manag |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-US-TA-AB |
Audio Broadcast (1) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-FLEX-WXA-MTG-EDU |
Webex Assistant for Webex Meetings - EDU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-PM-C |
On Premise Advanced Meeting |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-EDUEC-PRM10 |
On-Premise Calling v10 & Advanced Meetings |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Cisco is committed to supporting education customers as they transition to Collaboration Flex Plan 3.0. Specifically, customers should migrate to “Education Customer” under A-FLEX-3 [The “Education Customer” selection can be found in the Add-ons section]. Special pricing is available for education customers—Contact your account team for further guidance.
For more information refer to the Cisco Collaboration Flex Plan 3.0 Ordering Guide at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.