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EOL15310
Cisco announces the end-of-sale dates for the Cisco Webex Events Standalone and Virtual Services. The last day to order the affected product(s) is April 29, 2024. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Webex Events Standalone and Virtual Services
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
March 29, 2024 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
April 29, 2024 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
July 29, 2024 |
| End of SW Maintenance Releases Date: |
The last date for software full support. After this date, Cisco will no longer guarantee new features or non-critical bug fixes for this product. Customers may be required to install newer software versions to continue to get support. |
April 29, 2025 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
April 29, 2025 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
April 29, 2025 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. Cisco can no longer guarantee that the device will continue to function and connect to the Cisco Webex cloud which include impacts to calling features, services, applications, and management. When the device loses its cloud connection, it will happen without notice. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
April 30, 2025 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-EPF-APP-T1 |
Webex Events App (formerly Socio) 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-T2 |
Webex Events App (formerly Socio) 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-T3 |
Webex Events App (formerly Socio) 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-T4 |
Webex Events App (formerly Socio) 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-T5 |
Webex Events App (formerly Socio) 2001-5000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-T6 |
Webex Events App(formerly Socio) 5001-10,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-T7 |
Webex Events App (formerly Socio) 10,001-20,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-T8 |
Webex Events App (formerly Socio) 20,001-50,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T1 |
Custom Webex Events App(formerly Socio) 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T2 |
Custom Webex Events App (formerly Socio) 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T3 |
Custom Webex Events App (formerly Socio) 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T4 |
Custom Webex Events App (formerly Socio) 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T5 |
Custom Webex Events App (formerly Socio) 2001-5000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T6 |
Custom Webex Events App (formerly Socio) 5001-10,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T7 |
Custom Webex Events App (formerly Socio) 10,001-20,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-T8 |
Custom Webex Events App (formerly Socio) 20,001-50,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T1 |
Webex Events Bundle -App+ Registration 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T2 |
Webex Events Bundle - App+ Registration 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T3 |
Webex Events Bundle - App+ Registration 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T4 |
Webex Events Bundle - Bundle- App+ Registration 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T5 |
Webex Events Bundle -App+ Registration 2001-5000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T6 |
Webex Events Bundle - App+ Registration 5001-10,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T7 |
Webex Events Bundle - App+ Registration 10,001-20,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-T8 |
Webex Events Bundle - App+ Registration 20,001-50,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T1 |
Custom Webex Events Bundle - App+ Registration 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T2 |
Custom Webex Events Bundle - App+ Registration 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T3 |
Custom Webex Events Bundle - App+ Registration 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T4 |
Custom Webex Events Bundle - App+ Registration 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T5 |
Custom Webex Events Bundle - App+ Registration 2001-5000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T6 |
Custom Webex Events Bundle - App+ Registration 5001-10,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T7 |
Custom Webex Events Bundle - App+ Registration10,001-20,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-T8 |
Custom Webex Events Bundle - App+ Registration 20,001-50,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-250 |
Webex Events App Bundle with Reg+Streaming+Onsite SW 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-500 |
Webex Events App Bundle with Reg+Streaming+Onsite SW 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-1K |
Webex Events App Bundle with Reg+Streaming+OnsiteSW 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-APP-BDL-2K |
Webex Events App Bundle Reg+Streaming+OnsiteSW 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-250 |
Custom Webex App Bundle with Reg+Streaming+Onsite SW 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-500 |
Custom Webex App Bundle with Reg+Streaming+Onsite SW 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-1K |
Custom Webex App Bundle with Reg+Streaming+OnsiteSW 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CSTM-BDL-2K |
Custom Webex App Bundle Reg+Streaming+Onsite SW 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T1 |
Registration 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T2 |
Registration 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T3 |
Registration 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T4 |
Registration 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T5 |
Registration 2001-5000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T6 |
Registration 5001-10,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T7 |
Registration 10,001-20,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-T8 |
Registration 20,001-50,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T1 |
Streaming 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T2 |
Streaming 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T3 |
Streaming 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T4 |
Streaming 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T5 |
Streaming 2001-5000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T6 |
Streaming 5001-10,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T7 |
Streaming 10,001-20,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-T8 |
Streaming 20,001-50,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T1 |
Communities 0-250 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T2 |
Communities 251-500 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T3 |
Communities 501-1000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T4 |
Communities 1001-2000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T5 |
Communities 2001-5000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T6 |
Communities 5001-10,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T7 |
Communities 10,001-20,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-T8 |
Communities 20,001-50,000 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-250 |
Onsite250 Package |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-500 |
Onsite500 Package |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-1000 |
Onsite1000 Package |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-2000 |
Onsite2000 Package |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-5000 |
Onsite5000 Package |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-10000 |
Onsite10000 Package |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-20000 |
Onsite20000 Package |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SW-250 |
Onsite250 Software ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SW-500 |
Onsite500 Software ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SW-1000 |
Onsite1000 Software ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SW-2000 |
Onsite2000 Software ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SW-5000 |
Onsite5000 Software ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SW-10000 |
Onsite10000 Software ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SW-20000 |
Onsite20000 Software ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-HW-250 |
Onsite 250 Hardware Rental ONLY (Requires SW) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-HW-500 |
Onsite 500 Hardware Rental ONLY (Requires SW) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-HW-1000 |
Onsite 1000 Hardware Rental ONLY (Requires SW) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-HW-2000 |
Onsite 2000 Hardware Rental ONLY (Requires SW) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-HW-5000 |
Onsite 5000 Hardware Rental ONLY (Requires SW) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-HW-10000 |
Onsite 10000 Hardware Rental ONLY (Requires SW) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-HW-20000 |
Onsite 20000 Hardware Rental ONLY (Requires SW) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-SHIPPING |
Onsite Shipping Rates Usage SKU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-OS-FEES |
Onsite Penalty Fees Usage SKU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-LD-RETRIEVAL |
Lead Retrieval License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STD-INTEG |
Standard Integration (Zapier) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-API-KEY |
Zapier API Key |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-COUNT-QTY |
Webex Events (formerly Socio) Number of Events |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-REG-QTY |
Number of Registrations |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-STRM-QTY |
Number of Streaming |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EPF-CMTY-QTY |
Number of Communiities |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-EVENTS-PLATFORM |
Webex Events (formerly Socio) |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Webex Events may continue to be purchased as part of the Webex Suite Enterprise Agreement. More details for the Webex Suite may be found here: https://www.webex.com/suite/collaboration-suite.html.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to:
https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.