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EOL15577
Cisco announces the end-of-sale and end-of-life dates for the Cisco Webex Go. The last day to order the affected product(s) is May 1, 2025. The last day to renew or add to an existing subscription is April 30, 2026. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Table 1. End-of-life milestones and dates for the Cisco Webex Go
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
January 31, 2025 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
May 1, 2025 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
April 30, 2026 |
| End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
April 30, 2026 |
| Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
April 30, 2026 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-WEBEX-GO-C |
Webex Go Committed Usage |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-WEBEX-GO-O |
Webex Go Overage Usage |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-WORK-D-WBXGO-C |
Webex Go for Agency Committed Usage |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-WORK-D-WBXGO-O |
Webex Go for Agency Overage Usage |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-WEBEX-GO-ENT |
Webex Go Entitlement |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Entitlement for Webex Go is now included in the Webex Calling Professional License. Any Webex Calling Subscriber with a Professional Calling Licenses can be provisioned via Webex Control Hub with a Webex Go enabled number and plan. New or existing Customers can work with any of the new Certified Mobile Calling Providers and purchase the corresponding PSTN Number and eSIM/Mobile Plan capabilities from them directly. Customers no longer need to purchase the Webex Go PIDs. More information can be found in the ordering guide here: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.