EOL10578 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C). The last day to order the affected product(s) is February 26, 2016. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C)
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
August 28, 2015 |
End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
February 26, 2016 |
Last Ship Date |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
May 26, 2016 |
End of New Service Attachment Date |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
February 14, 2016 |
End of Service Contract Renewal Date: App SW |
The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support. |
October 21, 2016 |
Last Date of Support APP SW |
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
July 31, 2017 |
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number |
Product Description |
LIC-CUCM-BA2ENH-B |
UC Manager Bas to Enh User License Upgrade - 1k-10K Users |
LIC-CUCM-BA2ENH-C |
UC Manager Bas to Enh User License Upgrade - Above 10K Users |
LIC-CUCM-BASIC-B |
Unified Communications Manager Basic Single User-1001 to 10K |
LIC-CUCM-BASIC-C |
Unified Communications Manager Basic Single User-Over 10K |
LIC-CUCM-ESS-B |
UC Manager Essential - 1K - 10K Users |
LIC-CUCM-ESS-C |
UC Manager Essential - Above 10K Users |
LIC-CUCM-USR-B |
Unified Communications Manager Enh Single User-1000 to 10K |
LIC-CUCM-USR-C |
Unified Communications Manager Enhanced Single User-Over 10K |
Product Migration Options
There is no replacement available for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C) at this time.
Cisco Unified Communications Manager User Connect Licensing (UCL) Tier A add-on licenses continue to be available. However, the UCL add-on licenses (Tiers B and C) will no longer be offered after the end-of-sale period identified in this bulletin. Customers wanting to expand their licenses can use the UCL Tier A add-on licenses.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.