The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL15303
Cisco announces the end-of-sale and end-of-life dates for the Cisco VG310/320. The last day to order the affected product(s) is October 10, 2024. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for Cisco VG310/320
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
July 10, 2024 |
End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
October 10, 2024 |
Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
January 8, 2025 |
End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
October 10, 2025 |
End of Vulnerability/Security Support: |
The last date that Cisco Engineering may release a planned maintenance release or scheduled software remedy for a security vulnerability issue. |
October 10, 2027 |
End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
October 10, 2025 |
End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
October 10, 2025 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
October 10, 2026 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
January 5, 2029 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
October 31, 2026 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
October 31, 2029 |
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
SL-VG3X0-DAT-K9 |
Cisco VG3X0 Data License |
There is currently no replacement product available for this product. |
- |
- |
SL-VG3X0-DAT-K9= |
Cisco VG3X0 Data License (spare) |
There is currently no replacement product available for this product. |
- |
- |
SL-VG3X0-IPB-K9 |
Cisco VG3X0 IP Base License |
There is currently no replacement product available for this product. |
- |
- |
SL-VG3X0-SEC-K9 |
Cisco VG3X0 Security License |
There is currently no replacement product available for this product. |
- |
- |
SL-VG3X0-SEC-K9= |
Cisco VG3X0 Security License (spare) |
There is currently no replacement product available for this product. |
- |
- |
SL-VG3X0-UC-K9 |
Cisco VG3X0 Unified Communications License |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-128 |
128-channel high-density voice DSP module |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-128= |
128-channel high-density voice DSP module SPARE |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-128U256 |
PVDM3 128-channel to 256-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-256 |
256-channel high-density voice DSP module |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-256= |
256-channel high-density voice DSP module SPARE |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-64 |
64-channel high-density voice DSP module |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-64= |
64-channel high-density voice DSP module SPARE |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-64U128 |
PVDM3 64-channel to 128-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
PVDM3-64U256 |
PVDM3 64-channel to 256-channel factory upgrade |
There is currently no replacement product available for this product. |
- |
- |
VG310 |
Modular 24 FXS Port VoIP Gateway with PVDM3-64 |
See Product Migration Options section for details. |
VG410 |
- |
VG310++ |
Modular 24 FXS Port VoIP Gateway with PVDM3-64-TAA(CX) |
See Product Migration Options section for details. |
VG410 |
- |
VG320 |
Modular 48 FXS Port VoIP Gateway with PVDM3-128 |
See Product Migration Options section for details. |
VG410 |
- |
VG320++ |
Modular 48 FXS Port VoIP Gateway with PVDM3-128-TAA(CX) |
See Product Migration Options section for details. |
VG410 |
- |
VIC2-4FXO |
Four-port Voice Interface Card - FXO (Universal) |
There is currently no replacement product available for this product. |
- |
- |
VIC2-4FXO= |
Four-port Voice Interface Card - FXO (Universal) |
There is currently no replacement product available for this product. |
- |
- |
VWIC3-1MFT-T1/E1 |
1-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 |
There is currently no replacement product available for this product. |
- |
- |
VWIC3-1MFT-T1/E1= |
1-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 |
There is currently no replacement product available for this product. |
- |
- |
VWIC3-2MFT-T1/E1 |
2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 |
There is currently no replacement product available for this product. |
- |
- |
VWIC3-2MFT-T1/E1= |
2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 |
There is currently no replacement product available for this product. |
- |
- |
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco VG310/320 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.