End-of-Sale and End-of-Life Announcement for the Cisco Virtual BLE Beacon Solution
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EOL12494
Cisco announces the end-of-sale and end-of-life dates for the Cisco Virtual BLE Beacon Solution. The last day to order the affected product(s) is July 28, 2018 . Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 and Table 3 list the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Customers with active subscriptions for those products shown in Table 3 of the EoL bulletin will continue to receive support as detailed in the CMX Offer Description (https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/connected-mobile-experiences-cloud.pdf), for the duration of such Customers’ subscription terms.
Customers can reach TAC support at cmx-cloud-support@external.cisco.com or 1-877-330-9746.
Table 1. End-of-Life Milestones and Dates for the Cisco Virtual BLE Beacon Solution
| Milestone | Definition | Date |
| End-of-Life | The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. | May16, 2018 |
| End-of-Sale Date: | The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. | July 28, 2018 |
| Last Ship Date: | The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. | September 28, 2018 |
| End of SW Maintenance Releases Date: | The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. | July 28, 2019 |
| End of Vulnerability/Security Support: | The last date that Cisco Engineering may release a planned maintenance release or scheduled software remedy for a security vulnerability issue. | July 28, 2021 |
| End of Routine Failure Analysis Date: | The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. | July 28, 2019 |
| End of New Service Attachment Date and End of Service Contract Renewal Date: | For equipment and software that is not covered by a service-and-support contract, this is the last date to order, extend or renew a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. | July 28, 2018 |
| Last Date of Support: | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. | July 31, 2023 |
Table 2. Product Part Numbers Affected by This Announcement (Hardware)
| End-of-Sale Product | Product Description |
| AIR-VBLE1-K9 | Cisco CMX Beacon Point |
| AIR-RM-VBLE2-K9= | Cisco-CMX-Beacon-Point-Module-for-AP3800 |
| AIR-AP-VBLE-ADPTR= | Adapter for beacon point / AP mounting |
Table 3. Product Part Numbers Affected by This Announcement (Subscription)
| End-of-Sale Product | Product Description |
| AIR-CMX-SVC-VBLE | Connected Mobile Experiences Cloud Beacon Center |
Customers will receive support as detailed in the CMX Offer Description (https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/connected-mobile-experiences-cloud.pdf), for the duration of such Customers’ subscription terms (1, 3 or 5 years).
Product Migration Options
The Cisco Virtual BLE Beacon Solution transition is the next generation Hyperlocation solution, which is based on the AP4800 with built-in BLE, the Cisco Connected Mobile Experience (CMX) cloud offers, and the mobile navigation SDK.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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