Cisco Software Licensing and Smart Accounts
Our goal is to enhance your Cisco licensing experience and help you realize the value of your Cisco software investment faster.
Contact Cisco
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Call Sales:
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Highlights
Get visibility to your license data.
Find My License - Video (2:38)
On the way to full visibility, you can now use Ask Licensing in Cisco Smart Software Manager, the License Registration Portal or Support Case Manager to quickly find licenses within your Smart Account. Coming soon, you can search our other licensing portals with Find My License, like Enterprise Agreement Workspace.
Commercial Consumption View - Video (3:33)
Gain better software usage intelligence from Cisco Smart Software Manager. See licenses via the source transaction: purchase order, contract or sales order. A robust view and search into licenses and usage providing renewal dates, associated device information.
Coming soon: the ability to exchange licenses between transaction sources aligning renewal dates in a way that makes sense to you.
Support
Manage your Smart Account, licenses and devices using intuitive, precise, expert resources. Choose from digital self-serve step-by-step documents and videos, Guide Me, transactional support, virtual chat or open a case.
License system transaction step-by-step and how-to videos
Our full suite of digital and agent support in our licensing tools
Multiple digital self-serve options or open a case. Cisco.com login required
Manage Cisco Licenses
Licenses are managed through Cisco Smart Accounts.
Cisco Smart Licensing is a flexible software licensing method that simplifies the way you activate and manage licenses across your organization.
Manage your Smart Licenses through your Smart Account. Cisco.com login may be required for some of the links below.
Log in to your Smart Account(s).
Customers
Get access to your company's Smart Account.
Request access to existing Smart Account
Initiate a new request if there’s no existing Smart Account.
Update information and manage your users.
Partners
Use a Partner Holding Account to store orders on behalf of your customer or you may request a new Smart Account for your customer.
Request a partner holding account
If you require assistance with performing these transactions, please visit the Support section on this page.
Learn Cisco Licensing
Self-paced Training
Understand Cisco licensing concepts at your own pace.
Resources
Cisco Smart Account and licensing concepts, best practices and documentation.
Smart Account
You can use a Smart Account to create users and groups, and organize licenses as per your business requirements.
Smart Licensing
Smart Licensing is a flexible approach that streamlines how you can activate and management your software licenses.
Enterprise Agreement (EA)
EA brings you the power and breadth of our entire software and services portfolio under one simplified agreement.
Software buying programs and purchasing
A consistent licensing experience across transactional and buying program purchases. We offer our products through licensing and entitlements.
Tiers
Most Cisco software is available in three tiers: Essentials, Advantage, and Premier with incremental capabilties in each tier.
Usage
We measure software consumption in three main categories: user, device, and capacity.
Terms
You can purchase subscriptions in monthly, 1-, 3-, 5- and 7-year terms based on offer.
Feedback
We would love to hear from you. If you find this page useful or have suggestions for improvement, please write to licensing-hub-feedback@cisco.com.