The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The Cisco® EDU WLAN Controller Software Update Program (“Program”) applies to the following Cisco Catalyst™ controllers and SKUs:
Cisco Catalyst 9800 Series:
● EDU-C9800-40-K9
● EDU-C9800-80-K9
● EDU-C9800-CL-K9
● EDU-C9800-L-F-K9
● EDU-C9800-L-C-K9
● EDU-C9800-L-F-K9=
● EDU-C9800-L-C-K9=
● EDU-C9800-BNDL
Cisco Catalyst 3500 XL and 5500 Series:
● EDU-CT5520-K9
● EDU-CT5520-50-K9
● EDU-CT3504-K9
This Program allows customers who purchased the SKUs listed above to receive the following:
● Free WLC software updates on all applicable SKUs listed above for up to 3 years post-purchase.
● Free Cisco Technical Assistance Center (TAC) phone support for any issues related to the controller SKUs listed above for up to 3 years post-purchase.
● All other entitlements applicable under Cisco’s Enhanced Limited Lifetime Hardware Warranty
(WARR-ELTD-LIFE-EDU). Refer to the following link for more details.