Technical Assistance Update
Customers will access technical support for Cisco Ultra-Reliable Wireless Backhaul products using the tools below. Cisco will notify you of any changes well in advance of the transition date.
Customer Service and Support
Create a Technical Support Case
To open a technical support case you will need a Cisco.com user ID. If you do not already have a Cisco.com user ID, register and create your profile now.
- Support Case Manager (SCM) Online Support (sign in with your Cisco.com user ID and password)
- For additional information on opening a technical support case, please consult the Technical Support Reference Guide.
- Phone: +1 617-209-6080, option 2 (include your Cisco.com user ID)
- USA: 9am – 7pm EST Monday-Friday
Italy: 9am – 7pm CET Monday-Friday
- USA: 9am – 7pm EST Monday-Friday
- Fluidmesh Online Documentation