Error Invoked When Web Service is Used with xmlsoap Request in Action Library

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Updated:March 27, 2018
Document ID:212919

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    Introduction

    This document describes the error invoked when the web service is used with XML content type.

    Prerequisites

    Requirements

    Cisco recommends that you have knowledge of these topics:

    • CloudCenter 4.8.1 / 4.8.2
    • XMLSOAP requests
    • Action Library

    Components Used

    The information in this document is based on CloudCenter  4.8.1 / 4.8.2.

    The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

    Problem

    When a web service is invoked with the use of xmlsoap envelop request with Action Library, it throws this exception:

    VENDOR_ID::1::USER_ID::2::2018-02-21 14:30:39,237 ERROR handlers.CCMActionHandler [actionAsyncTaskExecutor-4]  - Unable to Invoke Web Service with reason: 415 Unsupported Media Type
org.springframework.web.client.HttpClientErrorException: 415 Unsupported Media Type
        at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:91)
        at org.springframework.web.client.RestTemplate.handleResponse(RestTemplate.java:641)

    Solution

    Cloud Center does not support the content type XML (text/xml) hence, it fails with the mentioned exception.

    Bug Reference: CSCvi09031

    TAC Authored

    Contributed by Cisco Engineers

    • Vihar Kuruppathukattil
      Cisco TAC Engineer
    • Nikhil Babu
      Cisco TAC Engineer

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