How can I resend username and password from TMS to provisioned users of Movi and E20?

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Updated:April 23, 2015
Document ID:112711

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Introduction

This article relates to the Cisco TelePresence Movi, Cisco TelePresence Management Suite and Cisco IP Video Phone E20 products.

Q. How can I resend username and password from TMS to provisioned users of Movi and E20?

A. Under Systems > Provisioning > Directory, it is not possible to see the password for the user in the user's details. Therefore, you must resend the user's account information.

To resend the user's account information:

  1. Go to Systems > Provisioning > Directory.

  2. Select the user.

  3. Click Send Account Info. The Send Account Information window will now open.

  4. Click Send E-mail.

The account information will now be sent to the selected user.

Related Information

Revision History

Revision Publish Date Comments
1.0
23-Apr-2015
Initial Release

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