When I open the phone book from my endpoint, some entries have a triangle next to them while others do not, why?

Available Languages

Updated:April 23, 2015
Document ID:112537

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Introduction

This article relates to Cisco TelePresence Management Suite.

Q. When I open the phone book from my endpoint, some entries have a triangle next to them while others do not, why?

A. Phone book entries in TMS may have multiple numbers or call methods associated with a single entry. For example, the system "Reception" may have an ISDN Number and an H.323 alias.

On supported systems, the triangle indicates that there are multiple methods available to call this phone book entry. You can click Call when a phone book entry is highlighted and the best method available will be used to call the phone book entry.

If you click OKor the right arrow when a phone book entry is highlighted, the individual methods will be listed.

To specify which method to use for each call:

  1. Expand an entry in the phone book.

  2. Highlight a specific entry/method.

  3. Click the Call button.

Related Information

Revision History

Revision Publish Date Comments
1.0
23-Apr-2015
Initial Release

Was this Document Helpful?

FeedbackFeedback

Contact Cisco

This Document Applies to These Products