I have TMS Tickets about a service not running on an old TMS Server. How do I get rid of them?

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Updated:April 23, 2015
Document ID:112558

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Introduction

This article relates to Cisco TelePresence Management Suite.

Q. I have TMS Tickets about a service not running on an old TMS Server. How do I get rid of them?

A. If you rename your TMS server or move TMS to another server, you may end up with TMS Tickets complaining about a service on the old machine name no longer responding. To clear the tickets:

  1. Go to Administrative Tools > TMS Server Maintenance

  2. Click the Clear List button.

All Service statuses will now be cleared, including old tickets.

Related Information

Revision History

Revision Publish Date Comments
1.0
23-Apr-2015
Initial Release

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