Introduction
This document describes the procedure to upload certificates for Cisco Customer Voice Portal's (CVP's) Voice Extensible Markup Language (VXML) application's in order to access web services.
Prerequisites
Reference java keytool command options.
Keytool Documentation
Requirements
Cisco recommends that you have knowledge of these topics:
- Cisco Unified Customer Voice Portal (CVP)
Components Used
The information in this document is based on these software and hardware versions:
- Cisco Unified Customer Voice Portal (CVP) Release 11.X or later
Configure
In this example, you install a certificate called webserver.cer. Certificate is copied into the same folder as the certificates repository. The certificate respository, cacerts, keystore password is changeit.
Install Certificate in Call Studio in order to Debug the Application.
Certificates repository for Call Studio is %CALLSTUDIO_HOME%\eclipse\jre\lib\security\cacerts. Keytool.exe program is located under %CALLSTUDIO_HOME%\eclipse\jre\bin folder.
cd %CALLSTUDIO_HOME%\eclipse\jre\lib\security
C:\Cisco\CallStudio\eclipse\jre\lib\security>dir
Volume in drive C has no label.
Volume Serial Number is 1800-FBA8
Directory of C:\Cisco\CallStudio\eclipse\jre\lib\security
07/17/2019 11:03 AM <DIR> .
07/17/2019 11:03 AM <DIR> ..
12/23/2018 08:33 AM 4,054 blacklist
12/23/2018 08:33 AM 1,253 blacklisted.certs
12/23/2018 08:33 AM 114,757 cacerts
12/23/2018 08:33 AM 2,466 java.policy
12/23/2018 08:33 AM 42,624 java.security
12/23/2018 08:33 AM 98 javaws.policy
02/19/2019 03:38 PM <DIR> policy
12/23/2018 08:33 AM 0 trusted.libraries
03/24/2016 12:45 PM 2,090 webserver.cer
8 File(s) 167,342 bytes
3 Dir(s) 54,560,612,352 bytes free
C:\Cisco\CallStudio\eclipse\jre\lib\security>..\..\bin\keytool.exe -importcert -file webserver.cer -keystore cacerts -alias somewebserver
Enter keystore password:changeit
Trust this certificate? [no]:yes
Certificate was added to keystore
Install Certificate in CVP VXML Server.
Certificates repository for CVP VXML server is %CVP_HOME%\jre\lib\security\cacerts. Keytool.exe program is located under %CVP_HOME%\jre\bin folder.
cd %CVP_HOME%\jre\lib\security\
C:\Cisco\CVP\jre\lib\security>dir
Volume in drive C has no label.
Volume Serial Number is 1800-FBA8
Directory of C:\Cisco\CVP\jre\lib\security
07/17/2019 11:46 AM <DIR> .
07/17/2019 11:46 AM <DIR> ..
12/23/2018 08:37 AM 4,054 blacklist
12/23/2018 08:37 AM 1,253 blacklisted.certs
12/23/2018 08:37 AM 114,757 cacerts
12/23/2018 08:37 AM 2,466 java.policy
12/23/2018 08:37 AM 42,624 java.security
12/23/2018 08:37 AM 98 javaws.policy
02/12/2019 12:45 PM <DIR> policy
12/23/2018 08:37 AM 0 trusted.libraries
03/24/2016 12:45 PM 2,090 webserver.cer
8 File(s) 167,342 bytes
3 Dir(s) 54,558,191,616 bytes free
C:\Cisco\CVP\jre\lib\security>..\..\bin\keytool.exe -importcert -file webserver.cer -keystore cacerts -alias somewebserver
Enter keystore password:changeit
Trust this certificate? [no]: yes
Certificate was added to keystore
Verify
In order to check the certificates installed in the repository under the folder where the certificates repository cacerts is located, run the command:
..\..\bin\keytool.exe -list -keystore cacerts -storepass changeit -v
Keystore type: jks
Keystore provider: SUN
Your keystore contains 106 entries
Alias name: verisignclass2g2ca [jdk]
Creation date: Aug 25, 2016
Entry type: trustedCertEntry
Owner: OU=VeriSign Trust Network, OU="(c) 1998 VeriSign, Inc. - For authorized use only", OU=Class 2 Public Primary Certification Authority - G2, O="VeriSign, Inc.", C=US
Issuer: OU=VeriSign Trust Network, OU="(c) 1998 VeriSign, Inc. - For authorized use only", OU=Class 2 Public Primary Certification Authority - G2, O="VeriSign, Inc.", C=US
Serial number: b92f60cc889fa17a4609b85b706c8aaf
Valid from: Sun May 17 17:00:00 PDT 1998 until: Tue Aug 01 16:59:59 PDT 2028
Certificate fingerprints:
MD5: 2D:BB:E5:25:D3:D1:65:82:3A:B7:0E:FA:E6:EB:E2:E1
SHA1: B3:EA:C4:47:76:C9:C8:1C:EA:F2:9D:95:B6:CC:A0:08:1B:67:EC:9D
SHA256: 3A:43:E2:20:FE:7F:3E:A9:65:3D:1E:21:74:2E:AC:2B:75:C2:0F:D8:98:03:05:BC:50:2C:AF:8C:2D:9B:41:A1
Signature algorithm name: SHA1withRSA
Subject Public Key Algorithm: 1024-bit RSA key
Version: 1
*******************************************
*******************************************
Alias name: digicertassuredidg3 [jdk]
Creation date: Aug 25, 2016
Entry type: trustedCertEntry
Owner: CN=DigiCert Assured ID Root G3, OU=www.digicert.com, O=DigiCert Inc, C=US
Issuer: CN=DigiCert Assured ID Root G3, OU=www.digicert.com, O=DigiCert Inc, C=US
Serial number: ba15afa1ddfa0b54944afcd24a06cec
Valid from: Thu Aug 01 05:00:00 PDT 2013 until: Fri Jan 15 04:00:00 PST 2038
Certificate fingerprints:
MD5: 7C:7F:65:31:0C:81:DF:8D:BA:3E:99:E2:5C:AD:6E:FB
SHA1: F5:17:A2:4F:9A:48:C6:C9:F8:A2:00:26:9F:DC:0F:48:2C:AB:30:89
SHA256: 7E:37:CB:8B:4C:47:09:0C:AB:36:55:1B:A6:F4:5D:B8:40:68:0F:BA:16:6A:95:2D:B1:00:71:7F:43:05:3F:C2
Signature algorithm name: SHA384withECDSA
Subject Public Key Algorithm: 384-bit EC key
Version: 3
Extensions:
#1: ObjectId: 2.5.29.19 Criticality=true
BasicConstraints:[
CA:true
PathLen:2147483647
]
#2: ObjectId: 2.5.29.15 Criticality=true
KeyUsage [
DigitalSignature
Key_CertSign
Crl_Sign
]
#3: ObjectId: 2.5.29.14 Criticality=false
SubjectKeyIdentifier [
KeyIdentifier [
0000: CB D0 BD A9 E1 98 05 51 A1 4D 37 A2 83 79 CE 8D .......Q.M7..y..
0010: 1D 2A E4 84 .*..
]
]
......
..\..\bin\keytool.exe -list -keystore cacerts -storepass changeit -alias somewebserver -v
Alias name: somewebserver
Creation date: Jul 17, 2019
Entry type: trustedCertEntry
Owner: CN=......
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