Configure CUIC to Assign Permissions for Reporting Users

Introduction

This document describes the process to provide CUIC user permissions for a particular report.

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

• Cisco Unified Intelligence Center (CUIC)
• Cisco Unified Contact Center Enterprise (UCCE)

Components Used

This document is not restricted to specific software and hardware versions.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

Problem

How to assign user permissions to a particular report?

Solution

Step 1. Configure a new user in Active Directory (AD) to be used in CUIC.

Step 2. Assign Report Designer role to the AD user by the CUIC Administrator user. If you log in without Report Designer role, Reports option stays unavailable.

Step 3. At this time, AD user can run any report which has permissions to "All Users"

If you have UCCE stock reports, you cannot see any of those reports at this time.

Step 4. Log in with CUIC administrator and assign permissions to the AD user.

Step 5. At this point, AD user can run the reports that you assigned the permissions for.