Cisco Security Advisory
Click Icon to Copy Verbose Score
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N/E:X/RL:X/RC:X
-
Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface.
These vulnerabilities are due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit these vulnerabilities by injecting malicious code into the web-based management interface and persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. An attacker needs valid administrator credentials to inject the malicious script code.
Cisco has released software updates that address these vulnerabilities. There are no workarounds that address these vulnerabilities.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-strd-xss-bUKqffFW
-
Vulnerable Products
At the time of publication, these vulnerabilities affected Cisco Finesse releases earlier than Release 12.6(1).
The following Cisco products that may be bundled with Cisco Finesse are also affected by these vulnerabilities:
- Unified Contact Center Express (Unified CCX)
- Unified Contact Center Enterprise (Unified CCE)
- Packaged Contact Center Enterprise (Packaged CCE)
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by these vulnerabilities.
-
There are no workarounds that address these vulnerabilities.
-
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Fixed Releases
At the time of publication, Cisco Finesse releases 12.6(1) and later contained the fix for these vulnerabilities.
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
-
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.
-
These vulnerabilities were found during the resolution of a Cisco TAC support case.
-
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
-
Show LessVersion Description Section Status Date 1.0 Initial public release. — Final 2021-MAY-19
-
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.