Field Notice: PA-A2 Models Require Newer IOS Releases to Operate in Newer 7200VXR Chassis

June 25, 2004

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Products Affected

Product	Comments
PA-A2-4E1XC-E3ATM	When installed in 7200VXR systems shipped after January 25, 2004.
PA-A2-4E1XC-OC3SM	When installed in 7200VXR systems shipped after January 25, 2004.
PA-A2-4T1C-OC3SM	When installed in 7200VXR systems shipped after January 25, 2004.
PA-A2-4T1C-T3ATM	When installed in 7200VXR systems shipped after January 25, 2004.

Problem Description

PA-A2 Port Adapters will fail boot-up when used with the following:

CISCO7206VXR (midplane) HW version 2.8 or newer - 800-04667-11
     CISCO7204VXR (midplane) HW version 2.8 or newer - 800-04766-11

For the purposes of this Field Notice, the term PA-A2 refers to the products listed in the Products Affected section above.

Background

The incompatibility between the PA-A2s and the products listed above in the Problem Description section are due to a change implemented in January, 2004: PCN E076429, which implemented the newer PCI Bridge.

Problem Symptoms

The symptom will be that the PA-A2s will not boot-up.

Console output:

-------------------------------------------------------------------
     alien_tsu_mngr_init Could not initialize rcv tsu
     *Apr 21 05:48:37.667: %ATMCES-1-BAD1575: The 1575 device could not be initialized on bay 2, shutting down bay 
     *Apr 21 05:48:37.667: %PA-3-DEACTIVATED: port adapter in bay [2] powered off. 
     -------------------------------------------------------------------  

Workaround/Solution

Workaround:

None

Solution:

For customers who experience a problem, the solution is to upgrade the IOS to a version that resolves the boot failure. Please view the Bug ID presented below in the DDTS section for versions of IOS that correct the failure.

Note: If the PA-A2 is functioning properly, no action is required.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS	Description
CSCee33309 (registered customers only)	PA-A2 fails on c7200

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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