Product |
Comment |
---|---|
Cisco CTI and CTI OS - 6.0(0) and 7.0(0) |
with the most up-to-date Service Release |
Cisco Collaboration Server - 5.0 |
with the most up-to-date Service Release |
Cisco Internet Service Node - 2.0(0) and 2.1(0) |
- |
Cisco Voice Portal - 3.0 and 3.1 |
with the most up-to-date Service Release |
Cisco e-Mail Manager - 5.0 |
with the most up-to-date Service Release |
ICM Enterprise - 6.0(0) and 7.0(0) |
with the most up-to-date Service Release |
ICM Hosted - 7.0(0) |
with the most up-to-date Service Release |
IPCC Enterprise - 6.0(0) and 7.0(0) |
with the most up-to-date Service Release |
IPCC Hosted - 7.0(0) |
with the most up-to-date Service Release |
On April 11, 2006, Microsoft released the following security updates:
MS06-017: Moderate
Vulnerability in Microsoft FrontPage Server Extensions Could Allow Cross-Site Scripting (917627)
Affected Supported Software:
None
MS06-016: Important
Cumulative Security Update for Outlook Express (911567)
Affected Supported Software:
None
MS06-015: Critical
Vulnerability in Windows Explorer Could Allow Remote Code Execution (908531)
Affected Supported Software:
Microsoft Windows 2000 Service Pack 4
Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 Service Pack 1
MS06-014: Critical
Vulnerability in the Microsoft Data Access Components (MDAC) Function Could Allow Code Execution (911562)
Affected Supported Software:
Microsoft Windows 2000 Service Pack 4
Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 Service Pack 1
MS06-013: Critical
Cumulative Security Update for Internet Explorer (912812)
Affected Supported Software:
Microsoft Windows 2000 Service Pack 4
Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 Service Pack 1
For additional information on Microsoft security updates, see the Microsoft Security page.
Cisco evaluates Microsoft security notices and updates for potential impact to Cisco Contact Center products.
The qualification process results in one of four categorical ratings being applied to a given update: Impacting, Not Impacting, Deferred, or Not Applicable.
The four ratings are defined in the Cisco Customer Contact Software Policy for use of Third-Party Software and Security Updates document.
For the security updates listed in the Problem Description section of this bulletin, Cisco has assigned the updates to the following categories:
Impacting
MS06-014: Vulnerability in the Microsoft Data Access Components (MDAC) Function Could Allow Code Execution
MS06-015: Vulnerability in Windows Explorer Could Allow Remote Code Execution
Deferred
MS06-013: Cumulative Security Update for Internet Explorer
Non-impacting
MS06-016: Cumulative Security Update for Outlook Express
MS06-017: Vulnerability in Microsoft FrontPage Server Extensions Could Allow Cross-Site Scripting
Not Applicable
None
Proper care should be taken in deciding on which updates to apply to your systems. For additional information on the security measures to be considered in an ICM environment, refer to the Security Best Practices for Cisco Intelligent Contact Management Software Guide.
Product |
Version(s) |
Tested (Y/I*) |
Components Tested (All or Specific) |
---|---|---|---|
ICM/IPCC |
7.0(0) SR3 |
Y |
All ICM/IPCC components tested on Windows Server 2003 SP1 |
CTI OS |
7.0(0) SR2 |
Y |
CTIOS components tested on Windows Server 2003 SP1; Agent Desktop on Windows XP |
CVP |
3.0 |
Y |
CVP components tested on Windows Server 2000 SP4 |
CEM and CCS |
5.0 |
Y |
CEM and CCS components tested on Windows Server 2000 SP4 |
* Testing Disposition I - In Progress (indicating that testing is in progress and will be updated when complete) Y - Yes (tested) NA - Not Applicable (none of the security updates are being tested because of a 'Not Applicable' or 'Deferred' assessment)
Customers should follow Microsoft's guidelines regarding when and how they should apply these updates. Refer to the Microsoft website for full details of the potential exposure from the caveat is referenced on the Microsoft Security page
It is important to point out that Cisco Contact Center Support has not had any cases pertaining to this vulnerability recorded from our customer base as of April 19, 2006.
Cisco recommends that Contact Center customers separately assess all security patches released by Microsoft and install those deemed appropriate for their environments.
Cisco will continue to provide a service of separately assessing and where necessary, validating higher severity security patches that may be relevant to the Contact Center Enterprise software products.
Visit the Microsoft website to acquire the fixes. Keep in mind that you should download the appropriate fixes based on the version of the Microsoft operating system deployed in your environment and service pack level.
Revision |
Date |
Comment |
---|---|---|
1.0 |
21-APR-2006 |
Initial Public Release |
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