Field Notice: FN - 63544 - CRS-16-PRP-6G/12G does not boot in XR Release 4.0.3/4.1.0 - Software Upgrade Recommended

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision	Publish Date	Comments
1.0	19-Mar-13	Initial Release
10.0	14-Nov-17	Migration to new field notice system
10.1	04-Jun-18	Fixed Broken Image Links

Products Affected

Affected Product ID	Comments
CRS-16-PRP-12G
CRS-16-PRP-12G=
CRS-16-PRP-6G
CRS-16-PRP-6G=

Defect Information

Defect ID	Headline
CSCvf34445	There were no defects filed with this field notice at the time of publication.

Problem Description

Modified versions of CRS-16-PRP-6G or CRS-16-PRP-12G do not boot in IOS-XR Release 4.0.3 and 4.1.0.

Background

A modified version of CRS-16-PRP-6G and CRS-16-PRP-12G has these changes:

• Sponge A ASIC changed to Sponge B ASIC
• FCRAM

Problem Symptom

Modified versions of CRS-16-PRP-6G or CRS-16-PRP-12G does not boot in IOS-XR versions 4.0.3 and 4.1.0.

Here are the console logs for modified version of CRS-16-PRP-6G or CRS-16-PRP-12G without software support:

Workaround/Solution

Mandatory Software Maintenance Upgrades (SMU) are required for CRS-16-PRP-6G or CRS-16-PRP-12G for IOS XR Release 4.0.3/4.1.0.

Support for the modified hardware versions of CRS-16-PRP-6G and CRS-16-PRP-12G has been integrated in IOS XR Release 4.0.4, 4.1.1 and 4.2.0.

Recommendations

For customers running the IOS XR Releases 4.0.3 and 4.1.0, ensure the mandatory SMUs are installed and activated.

With your cisco.com userid, go to the Software Download page for CRS and select the CRS's Product type and IOS-XR version. Refer to this table to help you make your selection for the SMU.

CRS IOS-XR Release	SMU ID	Description	DDTS
4.0.3	AA05753	CRS-PRP Half fcram channel SMU for IOS-XR 4.0.3	CSCto18714
4.1.0	AA05754	CRS-PRP Half fcram channel SMU for IOS-XR 4.1.0	CSCto18714

How To Identify Affected Products

Physical Cards

Refer to the images provided herein to identify the board's version and serial number location.

CRS-16-PRP-12G and CRS-16-PRP-6G= (Old version of card)

CRS-16-PRP-12G and CRS-16-PRP-6G= (New version of the card)

Here is the CLI Output for CRS-16-PRP-12G= VE card.

The CRS-16-PRP-6G= VE card TAN is 800-33130-08 or newer.

Additional Information

Q: How do I know if a CRS-16-PRP-6G/CRS-16-PRP-12G is a modified version?

A: Modified versions of the CRS-16-PRP-6G/CRS-16-PRP-12G can be identified via the Assembly Part Number.

 Original version:

  CRS-16-PRP-6G: 800-33130-XX

  CRS-16-PRP-12G: 800-33640-XX

Modified version:

  CRS-16-PRP-6G: 800-33130-08

  CRS-16-PRP-12G: 800-33640-08

Q: Does the component change have any functional/performance impact on the PRP?

A: No

Q: Is there any component change on the CRS-8-PRP-6G/CRS-8-PRP-8G?

A: No

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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