Field Notice: FN - 72490 - Patch Missing Dependency on Previous Tomcat Upgrade Patches - Software Upgrade Recommended

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Updated:October 21, 2022
Document ID:FN72490

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Publish Date Comments
1.0
14-Oct-22
Initial Release

Products Affected

Affected OS Type Affected Software Product Affected Release Affected Release Number Comments
NON-IOS
Application Patches
23.0
23.0.2022.09
Cisco BroadWorks Release 23
NON-IOS
Application Patches
24.0
24.0.2022.09
Cisco BroadWorks Release 24

Defect Information

Defect ID Headline
CSCwd11133 AP383955 Patch missing dependency on previous Tomcat upgrade patches

Problem Description

Patch ap383955 was made available as a Cisco software download, but was missing a dependency to ap380697.

Background

Patch ap383955 is missing a dependency on the previous Tomcat upgrade patch ap380697. Therefore, those patches must be applied before any other Tomcat patches.

Problem Symptom

Patch ap383955 will be rendered inactive if a previous Tomcat upgrade patch is applied after this patch.

These patches have been recalled:

  • AP.as.23.0.1075.ap383955
  • AP.as.24.0.944.ap383955
  • AP.ns.23.0.1075.ap383955
  • AP.ps.23.0.1075.ap383955
  • AP.xsp.23.0.1075.ap383955

Workaround/Solution

Customers who downloaded any of the recalled patches should download and apply the corresponding corrective patch(es) in this list:

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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