Field Notice: FN74213 - Cisco ASA Software: Upgrades To Software Release 9.18.4.24 May Not Save Configuration - Software Upgrade Recommended

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Updated:December 19, 2024
Document ID:FN74213

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Medium
Impact Rating:
Medium
First Published:
2024-Dec-19
Last Published:
2024-Dec-19
Revision:
1.0
Cisco Bug IDs:

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected


Affected Software Product Affected Release Affected Release Number Comments
Adaptive Security Appliance (ASA) Software 9 9.18.4.24  

Defect Information


Defect IDHeadline
CSCwj93921ASA after upgrade to 9.18.4.24 not able to save config with error: "Configuration line too long"

Problem Description


Following an upgrade to Cisco Adaptive Security Appliance (ASA) Software Release 9.18.4.24, the security appliance may not be able to save the configuration file.


Background


The issue affects all Cisco security appliances that are running Cisco ASA Software Release 9.18.4.24 after a software upgrade from another release.


Problem Symptom


The symptom appears after saving the configuration using the write memory or copy run start commands with the following error message:


ASA# write memory
Building configuration...
Cryptochecksum: 4f24c3ac 4e34d981 2a09f4ec ba07ea22

%Error reading system:/running-config (Configuration line too long)


Workaround/Solution


Solution

To fix the issue that is described in this field notice, upgrade to a Cisco ASA Software release other than Release 9.18.4.24, which is affected.

Download the latest release of Cisco ASA Software from the Cisco Software Download Center.


Additional Information


Cisco offers a guided upgrade experience through the Secure Firewall Upgrade program. This program will provide environment-specific software upgrade guidance, a customized procedure to follow, and a customized pre-upgrade checklist. For additional information and to register for the upgrade program, see Get access to Cisco Secure Firewall LevelUp.


Revision History


VersionDescriptionSectionDate
1.0Initial Release—2024-DEC-19

For More Information

For further assistance or for more information about this field notice, contact the Cisco Technical Assistance Center (TAC) using one of the following methods:

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