PDF(8.8 KB) View with Adobe Reader on a variety of devices
ePub(85.3 KB) View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
Mobi (Kindle)(70.7 KB) View on Kindle device or Kindle app on multiple devices
Updated:April 23, 2024
Document ID:LIC220900
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the issue. If the customer / partner runs into issues in the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve. Please DO NOT perform these actions yourself if you are an internal Cisco resource outside of the Licensing Support team.
Before you start, ensure you have:
Active Cisco.com account
Access to Device in License Registration Portal
Note: The Share operation is used for sharing licenses on a device with another device
Step 2: Under Traditional Licenses, click on Access LRP
Step 3: Select All Licenses for "CCO ID"
Step 4: Click on Licenses tab or Devices tab, then click Move Licenses
Step 5: Select Share licenses from the drop-down menu, then click Get activation code
Step 6: In the Share License Process window, select the Product from the drop-down list and method as "Share Traditional Licenses"
Step 7: Enter the Source Device details
Step 8: In the Select destination Appliance type, select Physical or Virtual
Step 9: Enter the Target Device details
Step 10: Enter the email address to receive the activation code in the Send to field
Step 11: Click on Request Code. (The activation code is generated and sent to the designated email address.)
Note: The required fields in this window can change, depending on the product selected
Use the Activation Code
Step 1: Click on Licenses tab or Devices tab, then click Move Licenses
Step 2: Select Share licenses from the drop-down menu, then click on Use activation code
Step 3: Enter the Activation Code that you received via email In the Share License Process window
Step 4: Select the licenses to be shared from the source device to the destination device, then click Next
Step 5: Confirm the information for accuracy
Step 6: Click on Get License. (A confirmation email will be sent. You will see the license that was originally on the source device appear on the destination device)
Troubleshooting:
I have not received the activation code over email? Open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
I am getting an error while entering the activation code? Open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
I am unable to share the license between devices? Open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
If you experience an issue with this process, that you cannot address, please open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
For feedback on the content of this document, please submit here.